Hoffman BMW

On Thursday May 26, I took my car for service at BMW Bloomfield NJ, explained that air bag light was on dashboard and in order to pass inspection I needed that issue repaired BMW Service provider said that air bag light would be covered under warranty After, having my car for three days, BMW service provider called an explained that air bag sensor was replaced but the light did not go off on the dash board and that they had to replace wiring and install new sensor system totaling $1,I told BMW service provider that he gave misleading information and the company should be responsible for the fee'sHe explained that they did replace the airbag but that was not what was causing airbag light to remain onI did not understand if it was the airbag,which was under the warranty, why I was being charged $1,300.00? None the less, I paid in order to pass the inspectionUpon receiving my car on June 3,2016, after the airbag repair, I took it on the high way June 4, an

Ms*** came in on May 26th,to have an oil serviceShe also had an issue with here TPM light and with her sun visorThere was no mention of air bag concern at allWhen we were pulling codes for the TPMS (tire light) that’s when we found the faults for the seat occupancy sensor was
defectiveAlso found a fault code for left front door sensorThe seat occupancy sensor was covered under warranty and no charge to her at allShe was charged for the right front tire sensor, left front door sensor, and an oil serviceAfter replacing the sensor in the door the fault code was still there and also needed harness assembly and air bag control unit because the was water damaged in the left door wiring harnessWe performed a multi-point inspection on every vehicle we work to protect the customer and also BMW of BloomfieldIf you look at the attachment I have attached and in the middle of page seven that I circled it shows we told the customer about the transfer case assembly and programingThe customer declined the repair at this time as you can see on the multi-point inspection reportThanks *** *** I Fixed Operations Director BMW of Bloomfield *** *** *** *** *** *** direct I *** main I *** I *** fax ***Sent on: 6/13/4:01:PM