Hogins Plumbing & Heating

We had an appointment last week at AM, took off work, and they never showed upThey would not answer phone calls and did not return voicemailsNo call no showBeware of this company

Never use Hogins Plumbing and Heating in AnchorageI had the extreme misfortune of my warranty company assigning them to my furnace issueWaited a week before they called to come out when they had another call in my areaTwo hours after the time they said they would be at my home, the tech shows up with his young daughter and made her sit upstairs with me and have her ask me questions she knew nothing about which made her seem terrified and uncomfortableHe “fixed” the issue which lasted a whole day
Two weeks later after talking to my warranty company, Hogins calls me back to schedule another trip out from Anchorage only when they have another call in my areaThat tech was on the phone with another tech trying to figure out what was wrongThey think it was a certain part and then leaveThen I wait another week before I get another call from Hogins asking what the part number was on the thing they think is causing the issueObviously the tech didn’t get that information when he was outI was at work and couldn’t get that info since I wasn’t homeI told him the make and model of my furnace which he apparently didn’t have eitherTwo more weeks and I had to call my warranty company because Hogins hadn’t contacted me with an update
I wound up fixing it myself with some help and told my warranty company to never use them again and I want the claim closedThey do so and apologize for the inconvenience
So after over a month with space heaters, closing ourselves off to live in the living room, and blanketing off the windows and doors, I fixed my furnace with help and now have a $electric bill