From: *** *** Sent: Tuesday, June 16, 6:PMTo: *** ***Subject: ref
#*** Hello ***, Per our phone conversation last week, I sent you an email but don't think you received itSo here it is againRegarding *** ***'s vehicle repair billHis original complaint was a crastartThe car was towed in but started when we checkedThe problem we found was a no-idle condition, we corrected it and had no problem starting for the rest of the day and the morning afterLater that day, it wouldn't start when it was time to pick up the carThe next day, we verified the bad fuel pump and gave *** the estimateI also explained that I deducted the previous day's diagnostic chargeThe bill was for just the parts and labor to installI have tried calling him but the number is incorrectI have also tried calling his aunt and uncle with no successI would gladly try to reach a reasonable resolution if I could only speak with himThank you, George H***
From: *** *** Sent: Tuesday, June 16, 6:PMTo: *** ***Subject: ref
#*** Hello ***, Per our phone conversation last week, I sent you an email but don't think you received itSo here it is againRegarding *** ***'s vehicle repair billHis original complaint was a crastartThe car was towed in but started when we checkedThe problem we found was a no-idle condition, we corrected it and had no problem starting for the rest of the day and the morning afterLater that day, it wouldn't start when it was time to pick up the carThe next day, we verified the bad fuel pump and gave *** the estimateI also explained that I deducted the previous day's diagnostic chargeThe bill was for just the parts and labor to installI have tried calling him but the number is incorrectI have also tried calling his aunt and uncle with no successI would gladly try to reach a reasonable resolution if I could only speak with himThank you, George H***