Holiday Haus Resorts

Hi [redacted],   I spoke with my Front Desk staff concerning the incident above.  We do not have a staff member by the name of [redacted].  [redacted] has not worked here for over a year and a half now.  The front desk person working during this time stated that they did call the guest after...

learning of the broken floor lamp from housekeeping on June 27th 2016 at approximately 11:30am.  The front desk person acknowledged that a lamp had been broken.  Attached you will find pictures of the broken lamp and an invoice from Sierra Design Studio stating the cost of the lamp.   If there are any other questions I can address please let me know.   Regards,       [redacted] General Manager