Holiday House Pet Resort

From: Fran K***Date: Fri, Jan 26, at 6:PMSubject: re: client complaint from [redacted] ID [redacted] To: [redacted] @myRevdex.com.org [redacted] , In reference to this complaint, Holiday House contacted the client and offered to pay for her whole bill of $1800+ The bill was submitted by the client, and submitted for reimbursement Before sending this check to the client, we would like the client to rescind her complaint with the Revdex.com I believe the complaint happened the day the client made contact with us for the first time since September We are always more than willing to work with the client if they contact us directly Again, we do an agreement in place with the client to pay her to reimburse for medical expenses Our policy is to only reimburse up to $300, but we want to do the right thing by this client Please let me know that you have contacted the client and that the claim has be rescinded, so we can get the check to her!! I can also send you documentation of e-mails of my conversations with [redacted] where we made this agreementThank you, Fran K***General ManagerHoliday House Pet ResortPhone###-###-####Fax###-###-####www.holidayhousepetresort.comhttps://***.c...⇄ [redacted]

From: Revdex.com of Metro Washington DCDate: Wed, Jan 17, at 2:PMSubject: Fwd: You have a new message from the Revdex.com of Metro Washington DC & Eastern Pennsylvania in regards to your complaint # [redacted] .To: [redacted] < [redacted] @myRevdex.com.org>Sincerely,Revdex.com Customer Service Team---------- Forwarded message ----------From: [redacted] < [redacted] @***.com>Date: Wed, Jan 17, at 1:PMSubject: Re: You have a new message from the Revdex.com of Metro Washington DC & Eastern Pennsylvania in regards to your complaint # [redacted] .To: Revdex.com Hello,The business has responded and offered to give me compensation for my dog’s medical billsI would like to modify/withdraw the complaint upon receipt of their paymentHow can I do this?Best, [redacted]

From: Fran K[redacted]<[redacted]@holidayhousepetresort.com>Date: Fri, Jan 26, 2018 at 6:10 PMSubject: re: client complaint from [redacted] ID [redacted]To: [redacted]@myRevdex.com.org[redacted],            In reference to this complaint, Holiday House contacted the client and offered to pay for her whole bill of $1800+.  The bill was submitted by the client, and submitted for reimbursement.  Before sending this check to the client, we would like the client to rescind her complaint with the Revdex.com.  I believe the complaint happened the day the client made contact with us for the first time since September.  We are always more than willing to work with the client if they contact us directly.              Again, we do an agreement in place with the client to pay her to reimburse for medical expenses.  Our normal policy is to only reimburse up to $300, but we want to do the right thing by this client.  Please let me know that you have contacted the client and that the claim has be rescinded, so we can get the check to her!!            I can also send you documentation of e-mails of my conversations with [redacted] where we made this agreement. Thank you, Fran K[redacted]General ManagerHoliday House Pet ResortPhone###-###-####Fax###-###-####www.holidayhousepetresort.comhttps://[reda...⇄

From: Revdex.com of Metro Washington DC<[email protected]>Date: Wed, Jan 17, 2018 at 2:05 PMSubject: Fwd: You have a new message from the Revdex.com of Metro Washington DC & Eastern Pennsylvania in regards to your complaint #[redacted].To: [redacted] <[redacted]@myRevdex.com.org>Sincerely,Revdex.com Customer...

Service Team---------- Forwarded message ----------From: [redacted] <[redacted].com>Date: Wed, Jan 17, 2018 at 1:51 PMSubject: Re: You have a new message from the Revdex.com of Metro Washington DC & Eastern Pennsylvania in regards to your complaint #[redacted].To: Revdex.com <[email protected]>Hello,The business has responded and offered to give me compensation for my dog’s medical bills. I would like to modify/withdraw the complaint upon receipt of their payment. How can I do this?Best,[redacted]