Holiday Inn at I 44

As per attached documents, Mr[redacted] booked a reservation at the Holiday Inn Forest Park on 11-7-@ 18:central time.? Mr[redacted] reserved the Book Early & Save rate - advance purchase.? This type of reservation is non refundable as per the attached documents.? The
policy is clearly stated that in order to receive this low rate you must prepay and will forfeiture the deposit.? Per the activity log mr[redacted] NEVER contacted the hotel prior or after.? This guest cancelled the reservation via the same way he made it (online) at 22:on 11-13-and stated no reason.? Had he called the hotel it would have shown on the activity report even though the results would have been the same we could have worked with him.? This willnot be the case any further and the charges are final, due to the guest sending information.The attach documents are:-user activity log-receipt of the charges-cut & paste of the rules-screen shot of the rules (which you can locate onthe website)

As per attached documents, Mr. [redacted] booked a reservation at the Holiday Inn Forest Park on 11-7-16 @ 18:55 central time.  Mr. [redacted] reserved the Book Early & Save rate - advance purchase.  This type of reservation is non refundable as per the attached documents.  The...

policy is clearly stated that in order to receive this low rate you must prepay and will forfeiture the deposit.  Per the activity log mr. [redacted] NEVER contacted the hotel prior or after.  This guest cancelled the reservation via the same way he made it (online) at 22:06 on 11-13-16 and stated no reason.  Had he called the hotel it would have shown on the activity report even though the results would have been the same we could have worked with him.  This willnot be the case any further and the charges are final, due to the guest sending false information.The attach documents are:-user activity log-receipt of the charges-cut & paste of the rules-screen shot of the rules (which you can locate onthe website)