[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait until for the business to perform this action and, if it does, will consider this complaint resolved Regards, [redacted] ***
To whom it may concern,The guest made a reservation in January for a stay in SeptemberThe reservation was booked as an Advance Purchase reservation, which is non-refundableThis type of reservation is booked receiving a discounted rateIn order to get the discount a guest books it knowing
it is labelled an "Advance Purchase" nonrefundable rateWe have no record of the reservation being accessed from the time the reservation was made until the arrival date in September.However, we understand things happenThe stated guest has been refunded the entire amount of the "non-refundable" amount of $as of 9-28-17.Regards,*** ***General Manager
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. I will wait until for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait until for the business to perform this action and, if it does, will consider this complaint resolved Regards, [redacted] ***
To whom it may concern,The guest made a reservation in January for a stay in SeptemberThe reservation was booked as an Advance Purchase reservation, which is non-refundableThis type of reservation is booked receiving a discounted rateIn order to get the discount a guest books it knowing
it is labelled an "Advance Purchase" nonrefundable rateWe have no record of the reservation being accessed from the time the reservation was made until the arrival date in September.However, we understand things happenThe stated guest has been refunded the entire amount of the "non-refundable" amount of $as of 9-28-17.Regards,*** ***General Manager
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. I will wait until for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]