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Holland Construction Co, Inc.

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Holland Construction Co, Inc. Reviews (1)

I'm being generous giving this laundry service a star. It's been a while since I've experienced just plain horrible customer service and workers who can't communicate effectively.
I was wanting my wedding gown cleaned so I researched online 4 different places, called them up, and got a quote for a cleaning + preservation. Old Town was the cheapest when I called for a quote so I went there. I live 25+ miles away; I walk in, explain what I wanted and was asked for a 100$ deposit. This was more then the cost of what I was given the day prior. In fact, it was well over 100$ off what I was quoted the day before. I was VERY clear when I asked for my quotes. Strike One.
I didn't want to drive back home so I just asked for them to clean it only. I then paid my $50 deposit and was given two stubs and was told what day it would be ready and to bring my stubs with me when I come. Day has arrived, I drive back to Rogers to get told rudely that my dress wasn't there and that I should've checked my stub to see that it wouldn't be ready till 5pm. I would have to say that's a pretty big piece of information to just leave out when you tell someone, "Okay, see you the 31st!" Rude workers. Can't communicate. Will NOT be back!

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