Dont spend your hard earned money to stay at this dump, rooms are not well maintained, A/C usually does not work and they will not tell youMy last stay on the 4th of July weekend was horrible, no A/C no fans were given out, towels were small and scratchy, adults and only towels room, house keeping no one spoke EnglishCreole or they just played I no speak EnglishThe service was horrible, no soap, roll of TPContinental break fast you had to get a coupon each morning and stand on line to get your ration of muffin and a bottled juice pretty classy, they dont desrve a star,
Toys place is an absolute horror! The place is run down, filthy and smells terrible. The rooms are dirty and roach infested. When we arrived we were charged an additional $60 resort fee and I'm still trying to figure out what that was for because this is far from a resort!! The staff is rude and twice the maid removed the used towels from our room and didn't leave any clean ones. The A/C didn't work in the room and after much complaining and demanding they change my room they finally did however it was just as bad. We were awoken by the fire alarm going off three nights out of our 5 day stay and we discovered that the fire department has this hotel on a FIRE WATCH list because of the condition of the hotel and equipment. Please pay the higher price to stay at a better place!
Dont spend your hard earned money to stay at this dump, rooms are not well maintained, A/C usually does not work and they will not tell youMy last stay on the 4th of July weekend was horrible, no A/C no fans were given out, towels were small and scratchy, adults and only towels room, house keeping no one spoke EnglishCreole or they just played I no speak EnglishThe service was horrible, no soap, roll of TPContinental break fast you had to get a coupon each morning and stand on line to get your ration of muffin and a bottled juice pretty classy, they dont desrve a star,
Toys place is an absolute horror! The place is run down, filthy and smells terrible. The rooms are dirty and roach infested. When we arrived we were charged an additional $60 resort fee and I'm still trying to figure out what that was for because this is far from a resort!! The staff is rude and twice the maid removed the used towels from our room and didn't leave any clean ones. The A/C didn't work in the room and after much complaining and demanding they change my room they finally did however it was just as bad. We were awoken by the fire alarm going off three nights out of our 5 day stay and we discovered that the fire department has this hotel on a FIRE WATCH list because of the condition of the hotel and equipment. Please pay the higher price to stay at a better place!