Hollywood Tanz

March 3, To whom this may concern; After receiving a massage from massage therapist *** ***, *** *** joined Massage Heights’ membership on August 6th, *** recommended he come back in a week for a follow up appointment due to his pain on his right shoulder blade for
weeksHe was having pain with his range of motion and left side of neck was tight. He came in a week later and *** saw some improvement but he was still having pain in right shoulder. He was also now experiencing tingling and numbness on right sideAfter this session *** was told by *** that he should be seen by a doctor for his numbness and tinglingHe went ahead and checked out for his sessionThe next time he came in for a massage was on October 16, Massage therapist *** *** asked *** if he had his doctor’s note*** informed *** that he was still having testing done. *** then let him know that he could not come in until he had his doctors’ note approving him to get massage. As of December 5, ***s account became suspended for non-paymentWe reached out to him for payment multiple times however he refusedOn February 16, we were finally able to get in contact with *** and discussed the issues with himWe did honor his request for early termination of his account due to medical issuesWe also wiped the $balance clearHe is no longer a current member and has a $balance with usFor any further questions or concerns please feel free to reach out to me Thanks Kortney Black