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Holman Ford Lincoln

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Holman Ford Lincoln Reviews (2)

Business Response to a Complaint
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Complaint ID#:
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Company Name:
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Company Contact:
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Company Phone:
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Company Email:
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Person Who Sent the Complaint:
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Staff Member:
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Response:
The agreement for the extended warranty shows a warranty start date of 10/31/in the upper right corner, and an expiration date of 10/31/in Section D in the center of the agreementIn section B (Types of New Plans) of the agreement, the box is checked for Premium CareIn section D - coverage term and cost, the first sentence says: New Plan Agreements: Coverage begins at the New Vehicle Limited Warranty Start Date and Zero Miles/HoursCoverage ends at the earlier of the Number of Months Purchased or the Number of Miles/Hours purchased from the New Vehicle Limited Warranty Start Date or Zero Miles/HoursThe customer signed the agreement in Section E
Sent on: 10/14/1:12:PM
Sent by: ***

Business Response to a Complaint
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Complaint ID#:


[redacted]


Company Name:


Holman Ford Lincoln


Company Contact:


[redacted]


Company Phone:


[redacted]


Company Email:


[redacted]


Person Who Sent the Complaint:


[redacted]


Staff Member:


[redacted]


Response:
Our records indicate that [redacted] signed a credit application and a privacy notice on May 1st. We were unable to obtain satisfactory financing on the vehicle [redacted] was interetsed in, and ceased all efforts on May 2nd. We provided [redacted] a copy of the signed privacy notice when requested, on June 12th.
Sent on: 6/17/2014 3:44:51 PM
Sent by: 208.84.252.106

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