Business Response to a Complaint
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Complaint ID#:
***
Company Name:
*** *** ***
Company Contact:
*** ***
Company Phone:
###-###-####
Company Email:
***
Person Who Sent the Complaint:
*** ***
Staff Member:
*** ***
Response:
The agreement for the extended warranty shows a warranty start date of 10/31/in the upper right corner, and an expiration date of 10/31/in Section D in the center of the agreementIn section B (Types of New Plans) of the agreement, the box is checked for Premium CareIn section D - coverage term and cost, the first sentence says: New Plan Agreements: Coverage begins at the New Vehicle Limited Warranty Start Date and Zero Miles/HoursCoverage ends at the earlier of the Number of Months Purchased or the Number of Miles/Hours purchased from the New Vehicle Limited Warranty Start Date or Zero Miles/HoursThe customer signed the agreement in Section E
Sent on: 10/14/1:12:PM
Sent by: ***
Response:
Our records indicate that [redacted] signed a credit application and a privacy notice on May 1st. We were unable to obtain satisfactory financing on the vehicle [redacted] was interetsed in, and ceased all efforts on May 2nd. We provided [redacted] a copy of the signed privacy notice when requested, on June 12th.
Sent on: 6/17/2014 3:44:51 PM
Sent by: 208.84.252.106
Business Response to a Complaint
cellpadding="0">
Complaint ID#:
***
Company Name:
*** *** ***
Company Contact:
*** ***
Company Phone:
###-###-####
Company Email:
***
Person Who Sent the Complaint:
*** ***
Staff Member:
*** ***
Response:
The agreement for the extended warranty shows a warranty start date of 10/31/in the upper right corner, and an expiration date of 10/31/in Section D in the center of the agreementIn section B (Types of New Plans) of the agreement, the box is checked for Premium CareIn section D - coverage term and cost, the first sentence says: New Plan Agreements: Coverage begins at the New Vehicle Limited Warranty Start Date and Zero Miles/HoursCoverage ends at the earlier of the Number of Months Purchased or the Number of Miles/Hours purchased from the New Vehicle Limited Warranty Start Date or Zero Miles/HoursThe customer signed the agreement in Section E
Sent on: 10/14/1:12:PM
Sent by: ***
Business Response to a Complaint
cellpadding="0">
Complaint ID#:
[redacted]
Company Name:
Holman Ford Lincoln
Company Contact:
[redacted]
Company Phone:
[redacted]
Company Email:
[redacted]
Person Who Sent the Complaint:
[redacted]
Staff Member:
[redacted]
Response:
Our records indicate that [redacted] signed a credit application and a privacy notice on May 1st. We were unable to obtain satisfactory financing on the vehicle [redacted] was interetsed in, and ceased all efforts on May 2nd. We provided [redacted] a copy of the signed privacy notice when requested, on June 12th.
Sent on: 6/17/2014 3:44:51 PM
Sent by: 208.84.252.106