Product was sold as clearanced floor model but was actually defective and company will not correct the problem We found a table in the store on March 4, that was marked down $and sold as a floor model for $We were told upon checkout that the sale was finalWe purchased another product and was not able to take it that day so we picked up the table the following dayUpon pickup, someone in the shipping dept noticed that it was missing a footThey searched for it but was unable to find itThey contacted someone in sales who said that they would order the foot and we could pick it up laterThe next day (Mon.), someone called and said that they would indeed order the foot for usOn Tuesday, someone else called and told us that they would NOT be ordering a foot because it was marked down due to the missing foot, as per the managerAt no time during this transaction were we ever told that it was defective/missing the footWe were under the assumption that the table was
Product was sold as clearanced floor model but was actually defective and company will not correct the problem We found a table in the store on March 4, that was marked down $and sold as a floor model for $We were told upon checkout that the sale was finalWe purchased another product and was not able to take it that day so we picked up the table the following dayUpon pickup, someone in the shipping dept noticed that it was missing a footThey searched for it but was unable to find itThey contacted someone in sales who said that they would order the foot and we could pick it up laterThe next day (Mon.), someone called and said that they would indeed order the foot for usOn Tuesday, someone else called and told us that they would NOT be ordering a foot because it was marked down due to the missing foot, as per the managerAt no time during this transaction were we ever told that it was defective/missing the footWe were under the assumption that the table was