I purchased a Mazda CX-from them and they owe me a refund for the Gap Insurance of $and Warranty of $ I bought the car in March of The car was sold and [redacted] told me to call the company for a refund I called and left messages twice when I was given this information, but I haven't heard anything to this day I have tried to make good on this loan and they keep ignoring me! My last attempt was yesterday 11-08- I just want what is due to me!!!
They misrepresent themselves when contacting you saying they are actual sales reps or managers when I found out they work in a call Center had me sending pay stubs and collecting information from you then gauranteeing no down paymentswhen I got there no one knew who I was the person representing himself as an actual person who was in the dealership they never heard of and I still dont know who has my paystubs they gaursnteed me I had no down payment and I advised them up front this was an hour drive for me they said would provide gas but once again once I got there no one knew what I was talking about and they wanted $down after telling me that everything was approved before I got there and a manager called me back to gaurentee this
I continue to receive car loan solicitation letters in the mail from [redacted] *** after I notified them to stop sending me their solicitationsThese solicitation letters are a result of my filing bankruptcy earlier this year that was finalized in JuneAfter I received the first solicitation letter earlier this year I sent them a notice to not mail me anymore of their solicitation letters warning them any future mailings to me would result in my reporting [redacted] *** to both the Akron Revdex.com and the Ohio Attorney General's Office for consumer harassmentHowever, instead of respecting my wishes they not mail me anymore solicitation letters, I received a second car loan solicitation letter last month (June) from [redacted] trying to lure me in to one of their dealerships to get me to sign for a car loanAfter receiving this second solicitation letter, I send them an ultimatum letter (mostly in red ink and UPPER CASE letters) reiterating to them that one more s
I purchased a vehicle from the [redacted] Westside (Montrose) Dealership on March 9, with a 30-Day Limited Warranty, GAP Insurance, and a EZ Care Warranty and I took Delivery of the vehicle on March 10, in order to allow them to Detail the vehicle On March 10, 2017, when I picked up the vehicle I was advised by the Salesperson Jessica Schad as we were going over the vehicle that I could return the vehicle for any issues I discovered during the first days due to the vehicle being under warranty and the Dealership would take care of the issues I first attempted to return the vehicle on March 13, for issues that were either present upon Delivery or discovered soon thereafter Delivery and was advised to return the vehicle on March 17, However, I left the vehicle on the evening of March 16, for the following issues: Air seeks through the Sunroof, CD Player doesn't work, Passenger side view mirror doesn't work, Lighter stuck since Delivery, Rattles, Stor
Misrepresentation Fraud: Brent in finance misrepresented the products and the cost of auto repair while selling me the warrantyDid not provide full disclosure and inflated the priceEngaged in deceptive and unlawful practices Concealment of the car’s actual mileage readings: Mileage was significantly higher than miles as stated on the contract Non-disclosure of the accurate condition of the carSelling used cars as new with several issues Violation of Truth in Lending Act: Lied to me about our actual credit score, in order increase profit "finance reserve" or "dealer reserve" Warranty Cancellation Refund: Purchased auto on 12/and requested cancellation on 12/Refund had not been processed and when I requested information on the refund amount totaling $7775.67, I was told that I could not get full refund as applicable sells tax is not refundable Was promised that vehicle had heated seats, was not informed until after the sale that vehicle was n
I purchased a Chevrolet Malibu from *** *** on February 23, During the purchase a "We Owe" was created to address body issues that include dents in the passenger side rocker panel and the passenger front doorMr*** stated that someone from the company's body shop would give me a call on Monday February 26, to bring in my vehicle for repairs and I would receive a loaner during that timeI did not receive a phone call on Monday, February 26th and called Mr*** on Wednesday, February 28thMr*** apologized at that time and stated that the repair shop was behind schedule and that I would receive a phone call within a week to bring my vehicle inAgain, I never received a phone callI reached out to follow up with Mr*** again in March on multiple occasions including a formal complaint made with the dealerships manager on March 20thI received an email from *** *** to bring in my vehicle for repairs stated on "We Owe" on Marc
I purchase a vehicle from Montrose westside auto campus on February 7th I purchase a Mercedes Benz CLwhich had front bumper & paint issues which I then found out the car was hit which they lied to me and said it wasn'twhich I spoke to a manager and resolved the issueBut as I traveled home with the car, the was slipping and sliding due to the fact once I made it home and took the car to the mechanic shop the next day they informed me and showed me the car tires were warren and done front & back Wires were sticking out on the front tireswhich I was lucky to make it home and not get in a car accidentsecond, the radiator has a leak which I had to purchase a new radiator for $ and labor $ Also the navigation / radio doesn't work
Misrepresentation Fraud: Brent in finance misrepresented the products and the cost of auto repair while selling me the warrantyDid not provide full disclosure and inflated the priceEngaged in deceptive and unlawful practices
Concealment of the car’s actual mileage readings: Mileage was significantly higher than miles as stated on the contract
Non-disclosure of the accurate condition of the carSelling used cars as new with several issues
Violation of Truth in Lending Act: Lied to me about our actual credit score, in order increase profit "finance reserve" or "dealer reserve"
Warranty Cancellation Refund: Purchased auto on 12/and requested cancellation on 12/Refund had not been processed and when I requested information on the refund amount totaling $7775.67, I was told that I could not get full refund as applicable sells tax is not refundable
Was promised that vehicle had heated seats, was not informed until after the sale that vehicle was n
I continue to receive car loan solicitation letters in the mail from *** *** *** after I notified them to stop sending me their solicitationsThese solicitation letters are a result of my filing bankruptcy earlier this year that was finalized in JuneAfter I received the first solicitation letter earlier this year I sent them a notice to not mail me anymore of their solicitation letters warning them any future mailings to me would result in my reporting *** *** *** to both the Akron Revdex.com and the Ohio Attorney General's Office for consumer harassmentHowever, instead of respecting my wishes they not mail me anymore solicitation letters, I received a second car loan solicitation letter last month (June) from *** trying to lure me in to one of their dealerships to get me to sign for a car loanAfter receiving this second solicitation letter, I send them an ultimatum letter (mostly in red ink and UPPER CASE letters) reiterating to them that one more s
I purchased a used vehicle from Montrose on 4/20/ After waiting weeks for my title I received a call to come pick it up at the dealership So I proceeded to go to the dealership on June 2, to pick up my title at which time I was told that there was an error on what county I lived in so unless I paid the dealership $I couldn't obtain my titleI am on social security and wasn't expecting this and didn't know what to do as my plates were expiring on 6/4/so I said I could pay $that day and pay another $the following monthThey made me pay the $and sign a note to pay the additional $the following monthLater that evening I was talking to my daughter and she said you shouldn't have to pay for their clerical errorIt's not your fault that they made a mistakeSo my daughter ***, called the dealership on Monday 6/4/and spoke with ***, who stated well regardless that it is a clerical error, someone has to pay the taxes, and she told them that yes, you d
REVIEW
Please BEWARE This is my first ever “informative (negative)” review and its purpose is to arm and inform the unsuspecting innocent customer, much like I was*** *** is highly unethical, lies, scams, and does not act in good faith Here is my first hand experience:
earned my trust!
Dec 3, 2016: I was given the incorrect vehicle (no lumbar support in seat as overtly promised) Now I see *** ***’s scam She just wanted the deal in Nov and now I’m stuck with the incorrect car
*** *** lied saying “all Jaguars come with lumbar support.” (I have all documentation) She quickly retracted this lie after I proved her wrong referencing Jaguar’s *** *** scammed me Initially very polite and cordial, we agreed upon a very specific vehicle located at another dealership It was end of Nov 2016, and she insisted I sign the lease in November to capitalize on a low down payment But, the car would not arrive until Dec 3, I g
I was outside looking at a car and one of the employees there said they will send a salesman out to help me with the car and that I was interested in no one showed up I was outside for about minutes then A lady approached me Siri has anyone help to you yet I told her no she said I will get someone out there to help you again no one showed up I complain to the receptionist Who was very rude to me she said that we're not taking any more calls from you and told me to leave I finally call inside and a manager came out doors was very unprofessional he did not even try to help me with the car that I wanted no paperwork they pretty much treated me very badlyThis is very horrible customer service the salesman manager just assumed that I had no down payment I have a *** ** and I was interested in the *** ** I received no help from them whatsoever I intend to make other consumers aware of their unprofessional attitude please beware of this business!!
My wife an I made a brand new car purchase on 10/month later we began to have mechanical issues inclusive of a mechanical windshield arm failureI was charged for services rendered, mind you this vehicle is under warrantyI was promised a prompt return delivery upon completion, this did not happenConsequently, I was late to a very important functionIn addition, I'm having an ongoing issue with the navigation systemI was told by the service department manager that I would receive a call in January, this did not happenAll of my follow-ups have been treated with rude, snarky and condescending responsesThe names of the employees involved are Rita and Brian Mason
Well the end of February or the beginning of March I purchased a mini cooper...after purchasing the car I started to have issues and this is to days later so I called the dealer told them about the issue and had me take it to service...the issue with the car is that first the engine light is on and when I test drove it back to the dealer it came on to..but the light is on and every time I start the car it shakes it back fires like crazy and then shuts off..this happens to times before it actually starts every single day...I called them after I purchased the car,told them about the issue then took it to service to get it looked at and possibly fixed..same day I went to pick the car up they gave me a receipt for the spark plugs they replaced then told me it should be good now and that maybe the problem could be that I'm putting regular gas instead of premium...but notice the car was having issues way before I even put gas into it...well next day light turned back on and the
Took car in on 6/due to check engine light and noise in front of car On 6/they called to advise that they needed to order a part for the check engine light and the front wheel bearings were bad They also stated the back brakes were bad and so were the tires I just had the rotars repaired on the back brakes by the dealership in and bought the tires from them at the same time Told them to fix the right and left wheel bearings and the check engine light issue On 6/26, 6/6/they called each day to advise that the part was not in to fix the check engine light issue They did not know where the part was coming from and had no tracking to see where the part was They called on 6/to say the part was still not in but would give us a loaner I asked to speak with a supervisor who was snippy I told her how dissatisfied I was and asked for her manager He called back and said the part was coming from Georgia but has not arrived This was around 1:pm I pick
Purchased a car at this establishment back in October, on the site the car photos had a pictures showing two set of keys and I told my sales guy Jason about it and that he will take care of it and give us the second keyThis was a verbal agreement between usmonth later of not returning my phone call or no key, we came back into this place and they said that since I don't have a written delivery report promising us the key that we were out of luckThis is a total rip offI trusted the guy and the establishment for my second key, and all they did was rip me off
I have repeatedly been in contact with the staff at Montrose Mazda at Brookpark Road in Cleveland, OHOn Oct18, I went in for an appointment with Gus after scheduling an appointment with him thru Brant at their corporate phone lineBrant repeatedly informed me that I qualified for the program for their bankruptcy loan program based on my income, credit situation and price range specificationsAlthough I was nervous about applying to finance there I applied since it seemed like a reputable and respectful businessWhen I arrived early I was rudely ignored repeatedly when I asked to speak with GusI am and appear young, but I never felt so disrespected given there were staff or more that were available and none of them seemed to take me seriouslyUpon being spoken to by Gus C*** he rudely told me to go talk to an AMartinez who was relatively not attentive to my questions about the financing processI was accompanied by my friend and roommate who kept telling me
I purchased a vehicle from the *** *** Westside (Montrose) Dealership on March 9, with a 30-Day Limited Warranty, GAP Insurance, and a EZ Care Warranty and I took Delivery of the vehicle on March 10, in order to allow them to Detail the vehicle On March 10, 2017, when I picked up the vehicle I was advised by the Salesperson Jessica Schad as we were going over the vehicle that I could return the vehicle for any issues I discovered during the first days due to the vehicle being under warranty and the Dealership would take care of the issues
I first attempted to return the vehicle on March 13, for issues that were either present upon Delivery or discovered soon thereafter Delivery and was advised to return the vehicle on March 17, However, I left the vehicle on the evening of March 16, for the following issues: Air seeks through the Sunroof, CD Player doesn't work, Passenger side view mirror doesn't work, Lighter stuck since Delivery, Rattles, Stor
On the 18th of February I have purchased a Ford Ftruck for the amount of $After Driving the car from dealership home the car started smoking from burning oilI wanted to return the vehicle because the dealership has hour return policy, but the persistent manager *** *** insisted that they will repair the vehicle and that there is no need to return the vehicle backMontrose Mazda did the first repair on the 23rdof FebruaryAfter the repair was done the problem still wasn't solved and they wanted the vehicle back for the second time and this time they gave me rental car for daysWhen I picked up the vehicle the second time I drove directly to the airport for my business tripWhen I returned I noticed big oily spot on parking garage floorI knew right away the problem wasn't fixed againWhen I was traveling back home from the airport I noticed the Air conditioning didn't work eitherI have contacted the dealership the same dayNo one got back to meI called
I bought a BMW from them earlier this yearI was told I would be getting a $rebate from themI have emailed them or times and they don't even respondThey just ignore meMy sales person was Sandy Laczorizc (?) but I have also talked to their finance folks and their asst mgr and am always told they will get back to me but never doThank you
I purchased a Mazda CX-from them and they owe me a refund for the Gap Insurance of $and Warranty of $ I bought the car in March of The car was sold and [redacted] told me to call the company for a refund I called and left messages twice when I was given this information, but I haven't heard anything to this day I have tried to make good on this loan and they keep ignoring me! My last attempt was yesterday 11-08- I just want what is due to me!!!
They misrepresent themselves when contacting you saying they are actual sales reps or managers when I found out they work in a call Center had me sending pay stubs and collecting information from you then gauranteeing no down paymentswhen I got there no one knew who I was the person representing himself as an actual person who was in the dealership they never heard of and I still dont know who has my paystubs they gaursnteed me I had no down payment and I advised them up front this was an hour drive for me they said would provide gas but once again once I got there no one knew what I was talking about and they wanted $down after telling me that everything was approved before I got there and a manager called me back to gaurentee this
I continue to receive car loan solicitation letters in the mail from [redacted] *** after I notified them to stop sending me their solicitationsThese solicitation letters are a result of my filing bankruptcy earlier this year that was finalized in JuneAfter I received the first solicitation letter earlier this year I sent them a notice to not mail me anymore of their solicitation letters warning them any future mailings to me would result in my reporting [redacted] *** to both the Akron Revdex.com and the Ohio Attorney General's Office for consumer harassmentHowever, instead of respecting my wishes they not mail me anymore solicitation letters, I received a second car loan solicitation letter last month (June) from [redacted] trying to lure me in to one of their dealerships to get me to sign for a car loanAfter receiving this second solicitation letter, I send them an ultimatum letter (mostly in red ink and UPPER CASE letters) reiterating to them that one more s
I purchased a vehicle from the [redacted] Westside (Montrose) Dealership on March 9, with a 30-Day Limited Warranty, GAP Insurance, and a EZ Care Warranty and I took Delivery of the vehicle on March 10, in order to allow them to Detail the vehicle On March 10, 2017, when I picked up the vehicle I was advised by the Salesperson Jessica Schad as we were going over the vehicle that I could return the vehicle for any issues I discovered during the first days due to the vehicle being under warranty and the Dealership would take care of the issues I first attempted to return the vehicle on March 13, for issues that were either present upon Delivery or discovered soon thereafter Delivery and was advised to return the vehicle on March 17, However, I left the vehicle on the evening of March 16, for the following issues: Air seeks through the Sunroof, CD Player doesn't work, Passenger side view mirror doesn't work, Lighter stuck since Delivery, Rattles, Stor
Misrepresentation Fraud: Brent in finance misrepresented the products and the cost of auto repair while selling me the warrantyDid not provide full disclosure and inflated the priceEngaged in deceptive and unlawful practices Concealment of the car’s actual mileage readings: Mileage was significantly higher than miles as stated on the contract Non-disclosure of the accurate condition of the carSelling used cars as new with several issues Violation of Truth in Lending Act: Lied to me about our actual credit score, in order increase profit "finance reserve" or "dealer reserve" Warranty Cancellation Refund: Purchased auto on 12/and requested cancellation on 12/Refund had not been processed and when I requested information on the refund amount totaling $7775.67, I was told that I could not get full refund as applicable sells tax is not refundable Was promised that vehicle had heated seats, was not informed until after the sale that vehicle was n
I purchased a Chevrolet Malibu from *** *** on February 23, During the purchase a "We Owe" was created to address body issues that include dents in the passenger side rocker panel and the passenger front doorMr*** stated that someone from the company's body shop would give me a call on Monday February 26, to bring in my vehicle for repairs and I would receive a loaner during that timeI did not receive a phone call on Monday, February 26th and called Mr*** on Wednesday, February 28thMr*** apologized at that time and stated that the repair shop was behind schedule and that I would receive a phone call within a week to bring my vehicle inAgain, I never received a phone callI reached out to follow up with Mr*** again in March on multiple occasions including a formal complaint made with the dealerships manager on March 20thI received an email from *** *** to bring in my vehicle for repairs stated on "We Owe" on Marc
I purchase a vehicle from Montrose westside auto campus on February 7th I purchase a Mercedes Benz CLwhich had front bumper & paint issues which I then found out the car was hit which they lied to me and said it wasn'twhich I spoke to a manager and resolved the issueBut as I traveled home with the car, the was slipping and sliding due to the fact once I made it home and took the car to the mechanic shop the next day they informed me and showed me the car tires were warren and done front & back Wires were sticking out on the front tireswhich I was lucky to make it home and not get in a car accidentsecond, the radiator has a leak which I had to purchase a new radiator for $ and labor $ Also the navigation / radio doesn't work
Misrepresentation Fraud: Brent in finance misrepresented the products and the cost of auto repair while selling me the warrantyDid not provide full disclosure and inflated the priceEngaged in deceptive and unlawful practices
Concealment of the car’s actual mileage readings: Mileage was significantly higher than miles as stated on the contract
Non-disclosure of the accurate condition of the carSelling used cars as new with several issues
Violation of Truth in Lending Act: Lied to me about our actual credit score, in order increase profit "finance reserve" or "dealer reserve"
Warranty Cancellation Refund: Purchased auto on 12/and requested cancellation on 12/Refund had not been processed and when I requested information on the refund amount totaling $7775.67, I was told that I could not get full refund as applicable sells tax is not refundable
Was promised that vehicle had heated seats, was not informed until after the sale that vehicle was n
I continue to receive car loan solicitation letters in the mail from *** *** *** after I notified them to stop sending me their solicitationsThese solicitation letters are a result of my filing bankruptcy earlier this year that was finalized in JuneAfter I received the first solicitation letter earlier this year I sent them a notice to not mail me anymore of their solicitation letters warning them any future mailings to me would result in my reporting *** *** *** to both the Akron Revdex.com and the Ohio Attorney General's Office for consumer harassmentHowever, instead of respecting my wishes they not mail me anymore solicitation letters, I received a second car loan solicitation letter last month (June) from *** trying to lure me in to one of their dealerships to get me to sign for a car loanAfter receiving this second solicitation letter, I send them an ultimatum letter (mostly in red ink and UPPER CASE letters) reiterating to them that one more s
I purchased a used vehicle from Montrose on 4/20/ After waiting weeks for my title I received a call to come pick it up at the dealership So I proceeded to go to the dealership on June 2, to pick up my title at which time I was told that there was an error on what county I lived in so unless I paid the dealership $I couldn't obtain my titleI am on social security and wasn't expecting this and didn't know what to do as my plates were expiring on 6/4/so I said I could pay $that day and pay another $the following monthThey made me pay the $and sign a note to pay the additional $the following monthLater that evening I was talking to my daughter and she said you shouldn't have to pay for their clerical errorIt's not your fault that they made a mistakeSo my daughter ***, called the dealership on Monday 6/4/and spoke with ***, who stated well regardless that it is a clerical error, someone has to pay the taxes, and she told them that yes, you d
REVIEW
Please BEWARE This is my first ever “informative (negative)” review and its purpose is to arm and inform the unsuspecting innocent customer, much like I was*** *** is highly unethical, lies, scams, and does not act in good faith Here is my first hand experience:
earned my trust!
Dec 3, 2016: I was given the incorrect vehicle (no lumbar support in seat as overtly promised) Now I see *** ***’s scam She just wanted the deal in Nov and now I’m stuck with the incorrect car
*** *** lied saying “all Jaguars come with lumbar support.” (I have all documentation) She quickly retracted this lie after I proved her wrong referencing Jaguar’s *** *** scammed me Initially very polite and cordial, we agreed upon a very specific vehicle located at another dealership It was end of Nov 2016, and she insisted I sign the lease in November to capitalize on a low down payment But, the car would not arrive until Dec 3, I g
I was outside looking at a car and one of the employees there said they will send a salesman out to help me with the car and that I was interested in no one showed up I was outside for about minutes then A lady approached me Siri has anyone help to you yet I told her no she said I will get someone out there to help you again no one showed up I complain to the receptionist Who was very rude to me she said that we're not taking any more calls from you and told me to leave I finally call inside and a manager came out doors was very unprofessional he did not even try to help me with the car that I wanted no paperwork they pretty much treated me very badlyThis is very horrible customer service the salesman manager just assumed that I had no down payment I have a *** ** and I was interested in the *** ** I received no help from them whatsoever I intend to make other consumers aware of their unprofessional attitude please beware of this business!!
My wife an I made a brand new car purchase on 10/month later we began to have mechanical issues inclusive of a mechanical windshield arm failureI was charged for services rendered, mind you this vehicle is under warrantyI was promised a prompt return delivery upon completion, this did not happenConsequently, I was late to a very important functionIn addition, I'm having an ongoing issue with the navigation systemI was told by the service department manager that I would receive a call in January, this did not happenAll of my follow-ups have been treated with rude, snarky and condescending responsesThe names of the employees involved are Rita and Brian Mason
Well the end of February or the beginning of March I purchased a mini cooper...after purchasing the car I started to have issues and this is to days later so I called the dealer told them about the issue and had me take it to service...the issue with the car is that first the engine light is on and when I test drove it back to the dealer it came on to..but the light is on and every time I start the car it shakes it back fires like crazy and then shuts off..this happens to times before it actually starts every single day...I called them after I purchased the car,told them about the issue then took it to service to get it looked at and possibly fixed..same day I went to pick the car up they gave me a receipt for the spark plugs they replaced then told me it should be good now and that maybe the problem could be that I'm putting regular gas instead of premium...but notice the car was having issues way before I even put gas into it...well next day light turned back on and the
Took car in on 6/due to check engine light and noise in front of car On 6/they called to advise that they needed to order a part for the check engine light and the front wheel bearings were bad They also stated the back brakes were bad and so were the tires I just had the rotars repaired on the back brakes by the dealership in and bought the tires from them at the same time Told them to fix the right and left wheel bearings and the check engine light issue On 6/26, 6/6/they called each day to advise that the part was not in to fix the check engine light issue They did not know where the part was coming from and had no tracking to see where the part was They called on 6/to say the part was still not in but would give us a loaner I asked to speak with a supervisor who was snippy I told her how dissatisfied I was and asked for her manager He called back and said the part was coming from Georgia but has not arrived This was around 1:pm I pick
Purchased a car at this establishment back in October, on the site the car photos had a pictures showing two set of keys and I told my sales guy Jason about it and that he will take care of it and give us the second keyThis was a verbal agreement between usmonth later of not returning my phone call or no key, we came back into this place and they said that since I don't have a written delivery report promising us the key that we were out of luckThis is a total rip offI trusted the guy and the establishment for my second key, and all they did was rip me off
I have repeatedly been in contact with the staff at Montrose Mazda at Brookpark Road in Cleveland, OHOn Oct18, I went in for an appointment with Gus after scheduling an appointment with him thru Brant at their corporate phone lineBrant repeatedly informed me that I qualified for the program for their bankruptcy loan program based on my income, credit situation and price range specificationsAlthough I was nervous about applying to finance there I applied since it seemed like a reputable and respectful businessWhen I arrived early I was rudely ignored repeatedly when I asked to speak with GusI am and appear young, but I never felt so disrespected given there were staff or more that were available and none of them seemed to take me seriouslyUpon being spoken to by Gus C*** he rudely told me to go talk to an AMartinez who was relatively not attentive to my questions about the financing processI was accompanied by my friend and roommate who kept telling me
I purchased a vehicle from the *** *** Westside (Montrose) Dealership on March 9, with a 30-Day Limited Warranty, GAP Insurance, and a EZ Care Warranty and I took Delivery of the vehicle on March 10, in order to allow them to Detail the vehicle On March 10, 2017, when I picked up the vehicle I was advised by the Salesperson Jessica Schad as we were going over the vehicle that I could return the vehicle for any issues I discovered during the first days due to the vehicle being under warranty and the Dealership would take care of the issues
I first attempted to return the vehicle on March 13, for issues that were either present upon Delivery or discovered soon thereafter Delivery and was advised to return the vehicle on March 17, However, I left the vehicle on the evening of March 16, for the following issues: Air seeks through the Sunroof, CD Player doesn't work, Passenger side view mirror doesn't work, Lighter stuck since Delivery, Rattles, Stor
On the 18th of February I have purchased a Ford Ftruck for the amount of $After Driving the car from dealership home the car started smoking from burning oilI wanted to return the vehicle because the dealership has hour return policy, but the persistent manager *** *** insisted that they will repair the vehicle and that there is no need to return the vehicle backMontrose Mazda did the first repair on the 23rdof FebruaryAfter the repair was done the problem still wasn't solved and they wanted the vehicle back for the second time and this time they gave me rental car for daysWhen I picked up the vehicle the second time I drove directly to the airport for my business tripWhen I returned I noticed big oily spot on parking garage floorI knew right away the problem wasn't fixed againWhen I was traveling back home from the airport I noticed the Air conditioning didn't work eitherI have contacted the dealership the same dayNo one got back to meI called
I bought a BMW from them earlier this yearI was told I would be getting a $rebate from themI have emailed them or times and they don't even respondThey just ignore meMy sales person was Sandy Laczorizc (?) but I have also talked to their finance folks and their asst mgr and am always told they will get back to me but never doThank you