Home Appliance Sales & Service Reviews (2)
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Home Appliance Sales & Service Rating
Address: 1997 Pearl Road, Brunswick, California, United States, 44212
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GE was contacted the morning of 10/24 and they discovered that the wrong part had been shipped in the right part number box to us. They were overnighting the correct part to the customer. Our service manager went out on 10/26 to install the correct parts and left his cell phone to...
call him if there were any further issues. Mrs. [redacted] texted him a picture of water on the floor on the morning of 10/27. At that point, we put an order in for a new dishwasher which arrived on 10/28 and was installed on 10/28. Customer appears to be satisfied with the resolution.
Final Consumer Response /* (2000, 9, 2015/06/25) */
They belatedly sent me a statement saying I had a credit on their books for the amount in question. It took four phone calls and three weeks but I finally got something in the mail' So I am satisfied.