Home Boys

Complaint: [redacted] I am rejecting this response because: Page was signed and can also be verified with [redacted] *** As for the down payment both my orginal sales person MrL [redacted] and MrR [redacted] were both advised of who to call to have payment forward to them immediately At no time was a construction loan ever mentioned this is the first time I heard of it They knew from the start of this project that it was an end fund loanIf he had no intention of selling to me under the terms which have been in place since September then why did he insist on having an appraisal done which was completed and forwarded to him on that particular home two days prior to him informing me that he had sold it to another party I feel like MrR [redacted] has done nothing but lead both myself and my lender on a wild goose chase Sincerely, [redacted]

Complaint: [redacted] I am rejecting this response because: He did have all the information he needed as for the down payment he was told on three different occassions what was needed inn order to forward the payment to himIt made no sense that he waited until after the appraisal was done and everything in order to change requirements From the very start he was well aware of what type of loan I had in place, he himself had talked with my lender They offered me the updated model for the price of what the one was they were going to order for me and as soon as the appraisial came in which was done at his request he changed directions I can't help but believe it has something to do with the appraisal coming in quite a bit higher than the loan amountWhy else did he want me to quit claim deed my property (which I own free and clear) to him and then he would order a home and sell me a land package deal, I am not that stupidI just feel they did not live up to their end of our project, I did everything asked.Sincerely, [redacted]

To whom it may concern, We are very sorry that Mr & Mrs [redacted] had to cancel the purchase of a new home ordered from us The purchase agreement is very clear that once we order the home that their downpayment is non-refundable See attached purchase agreement and copy of email to client prior to her rescinding the agreement This was email sent to Mrs [redacted] prior to her canceling order on 8/22/2017, before she ever mentioned a complaint to the Revdex.com " [redacted] ,According to our written agreement you can rescind this transaction if you want We can charge up to 20% of total purchase price to rescind this agreement If you decide to rescind we will keep your earnest money and not seek any additional money from you Let me know if you want to cancel this or continue this transactionIf you intend to cancel this agreement I will need both you and [redacted] to sign a rescission agreement We would prefer you continue with this purchase and not cancel this agreement.Let me know how you want to proceed."It is very clear that once they ordered home downpayment is NON refundable (see page & page of purchase agreement)We also offered to apply the downpayment to another home if they purchase during the next months Sincerely Steve R [redacted] JrPresident Home Boys Inc

We offered to still sell her a home at price originally offered She either needs to get a construction loan or we will need security to make sure that loan goes through We will still honor price until 12-16-if she can meet these requirements FYI this purchase agreement was never completed as buyer didn't full execute purchase agreement or pay any of the required down payment If she doesn't complete purchase by then we will consider this a dead deal Steve R [redacted] **

Complaint: [redacted] I am rejecting this response because:This response does not resolve my complaint As I said in my first statement, Jrpressured me into entering into the purchase agreement with him, by telling me that he already generated an order with the builder prior to me entering into the purchase agreement This is an intimidation tactic He knew there was a chance that I would not obtain the required permits and always said that he would "work with me" I took him at his word for this, and now he refuses to refund even a portion of my down payment, which makes him dishonest Sincerely, [redacted]