Home Comfort Exteriors LLC Reviews (1)
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Home Comfort Exteriors LLC Rating
Address: 7839 Mexico Rd, Saint Peters, Missouri, United States, 63376-1122
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I am saddened to learn that the homeowners have chosen this route. The homeowners were friends of mine from church.To address the complaint in order. First, our windows don't have any "handles". They have an integrated lift rail that is part of the window sash. It is not possible to "fall off"....
Second, the lock on the window in the kids bedroom appears to have been closed in the lock position, which caused the break. The manufacturers warranty only cover workmanship and material defects, not improper use. Third, one of the side windows on the bathroom bay window, was said to be "frosted over". When I viewed the glass I could not see any evidence of seal failure. At that time the homeowner told me it's usually worse and you could usually see it.To solve these issues I would like to replace the broken lock and I will order new glass for them.