Initial Business Response / [redacted] (1000, 8, 2016/06/17) */ Contact Name and Title: [redacted] CEO Contact Phone: [redacted] Contact Email: [redacted] @msn.com After days our contractor complete the job without even paid the 3rd.payment .I met the customer to walk through ( carrying flowers for her ) but she refused & kicked me out without allowing me to enter the house I mailed certified letter but she refused it We are ready to solve this matter by you PlsThank you Initial Consumer Rebuttal / [redacted] (3000, 10, 2016/06/17) */ (The consumer indicated he/she DID NOT accept the response from the business.) As you can see the contractor said the job was finished in days and that is what he told me too so I came back homeI have a breathing problem and I'm on oxygen and the house was never cleaned up from the dust from the constructionThe tape was still on the outside of the house where they put stucco on the new window and now the tape in stuck in the hardened stuccoThe molding and vents were the old ones just put back on the new kitchenOne drawer is broken and does not work, it is brokenAfter one week two of the new electrical socket stopped working and everything in my refrigerator went bad and now the refrigerator sits in the middle of the kitchen and is plugged into a wall socketThree old sockets do not have plates on them they are open holes in the wallThe product used for the cabinets was much inferior to what I was promisedAs soon as I got home and saw the cabinets were in, they had just been put in days earlier I did not even want to send the third payment but did since the contract said that the third payment was due after the cabinets were inA few days later [redacted] showed up at the door with flowers and wanted the final payment, he was always saying "you still love me" and trying to impress me with flowery wordsI don't care about flowery words or flowers I want my kitchen done correctlyI asked him to leave and send his workers back to finish the job and fix their mistakesNo one has ever shown upI sent pictures with my complaint to the state contractors board and you can see the terrible job he did and I paid him a lot of moneyThe final payment due when the job is completed will be used when I hire another contractor to finish his jobI have had contractors out and they all said this was a terrible job and that I should not have even given him the third paymentHe has taken advantage of a senior woman who is handicapped and in a wheelchair Final Consumer Response / [redacted] (4200, 15, 2016/06/21) */ (The consumer indicated he/she DID NOT accept the response from the business.) I have contacted the city of Redlands to verify if permits were pulled on this job and there is no permit foundI was told any time there are structural changes permits should be pulledThe ceiling was torn out and the new ceiling was raised, an interior wall was partially removed and a new outside wall was put in and framed Final Business Response / [redacted] (4000, 17, 2016/06/22) */ Good morning : I had an appointment with her after we completed the job to walk through as She was inside her car on the driveway & she didn't even went inside her house & even she didn't allow me to enter her house Instead of that she just kicked me out Till today she didn't response Those kind of customers complicate things because they don't like to pay the balance I am ready to solve the problem by any way you suggest Plshelp me & ask her what she wants to solve this problem Thank you very much
Initial Business Response / [redacted] (1000, 8, 2016/06/17) */ Contact Name and Title: [redacted] CEO Contact Phone: [redacted] Contact Email: [redacted] @msn.com After days our contractor complete the job without even paid the 3rd.payment .I met the customer to walk through ( carrying flowers for her ) but she refused & kicked me out without allowing me to enter the house I mailed certified letter but she refused it We are ready to solve this matter by you PlsThank you Initial Consumer Rebuttal / [redacted] (3000, 10, 2016/06/17) */ (The consumer indicated he/she DID NOT accept the response from the business.) As you can see the contractor said the job was finished in days and that is what he told me too so I came back homeI have a breathing problem and I'm on oxygen and the house was never cleaned up from the dust from the constructionThe tape was still on the outside of the house where they put stucco on the new window and now the tape in stuck in the hardened stuccoThe molding and vents were the old ones just put back on the new kitchenOne drawer is broken and does not work, it is brokenAfter one week two of the new electrical socket stopped working and everything in my refrigerator went bad and now the refrigerator sits in the middle of the kitchen and is plugged into a wall socketThree old sockets do not have plates on them they are open holes in the wallThe product used for the cabinets was much inferior to what I was promisedAs soon as I got home and saw the cabinets were in, they had just been put in days earlier I did not even want to send the third payment but did since the contract said that the third payment was due after the cabinets were inA few days later [redacted] showed up at the door with flowers and wanted the final payment, he was always saying "you still love me" and trying to impress me with flowery wordsI don't care about flowery words or flowers I want my kitchen done correctlyI asked him to leave and send his workers back to finish the job and fix their mistakesNo one has ever shown upI sent pictures with my complaint to the state contractors board and you can see the terrible job he did and I paid him a lot of moneyThe final payment due when the job is completed will be used when I hire another contractor to finish his jobI have had contractors out and they all said this was a terrible job and that I should not have even given him the third paymentHe has taken advantage of a senior woman who is handicapped and in a wheelchair Final Consumer Response / [redacted] (4200, 15, 2016/06/21) */ (The consumer indicated he/she DID NOT accept the response from the business.) I have contacted the city of Redlands to verify if permits were pulled on this job and there is no permit foundI was told any time there are structural changes permits should be pulledThe ceiling was torn out and the new ceiling was raised, an interior wall was partially removed and a new outside wall was put in and framed Final Business Response / [redacted] (4000, 17, 2016/06/22) */ Good morning : I had an appointment with her after we completed the job to walk through as She was inside her car on the driveway & she didn't even went inside her house & even she didn't allow me to enter her house Instead of that she just kicked me out Till today she didn't response Those kind of customers complicate things because they don't like to pay the balance I am ready to solve the problem by any way you suggest Plshelp me & ask her what she wants to solve this problem Thank you very much