Home Franchise Concepts Inc

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
Regards,
*** ***
The only response I received from Home Franchise Concepts was a computer generated letter dated 1/5/saying they would get back to me in 1-business days.I received an email from *** *** on 1/11/that was post dated 1/5/The letter appeared to be another form letter that resolved nothing

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***

Mr*** has agreed with the franchisee for a refund by 3/1/See attached agreement

Hello,I have attached an email from *** ***, our Customer Relations Liaison, in which she responded to Mr*** on the same day he contacted the corporate office on 1/5/Ms.*** had no response from Mr*** to that email. However, she was cc'd on emails between Mr*** and
*** ***If you need those additional emails, we can provide themPlease let me know if you have any questions or need additional information on this matter.Thanks,*** ***Paralegal