Home Genius Limited

We purchased a *** Vacuum(***) from a door to door salesman(Joshua ***) on 10/20/Today(8/10/16) a piece from the vacuum broke offEvery number was have called(***) answers as a landscaping companyWe paid $for this vacuum via credit cardVacuum comes with a year warranty on housing and all die-cast metal parts of the canister, and years on all other part/accessoriesThe model# of the vacuum is ***, serial#***I'd like to know if this is a scam, if not we need a valid phone number for this company