Home PC Builder

Sent: Tuesday, February 16, 9:AM Subject: Re: Update to Complaint ID No [redacted] -- Texas Leather InteriorsDear Revdex.com Houston,The purpose of this note is to provide an Update to Complaint No [redacted] - Texas Leather Interiors ("TLI), which is detailed below.On Thursday, February 2016, the cushion on our leather sofa was repaired to our satisfaction by a furniture repair technician contracted by TLI The technician also repaired a pinhole damage/discoloration on the arm of the sofa that was also identified as nd delivery damage concern The new sofa now looks as it should have when we took delivery at our homeMy spouse and I particularly appreciated the efforts of TLI Sales Person MrChris H***, who took a personal interest in resolving the sofa damage issues to our satisfaction His efforts with the complexities encountered with TLI's outsourced QA/QC and Delivery services were of particular value.We look forward to the Revdex.com-HOU's update of the referenced Complaint, per the above information.Thank you for your time, consideration and consumer support on the subjectRegards,*** [redacted] [redacted] Revdex.com-Hou Complaint No [redacted]

Sent: Tuesday, February 16, 2016 9:49 AM Subject: Re: Update to Complaint ID No. [redacted] -- Texas Leather InteriorsDear Revdex.com Houston,The purpose of this note is to provide an Update to Complaint No. [redacted] - Texas Leather Interiors ("TLI), which is detailed below.On Thursday, 04 February 2016, the...

cushion on our leather sofa was repaired to our satisfaction by a furniture repair technician contracted by TLI.  The technician also repaired a pinhole damage/discoloration on the arm of the sofa that was also identified as nd delivery damage concern.  The new sofa now looks as it should have when we took delivery at our home. My spouse and I particularly appreciated the efforts of TLI Sales Person Mr. Chris H[redacted], who took a personal interest in resolving the sofa  damage issues to our satisfaction.  His efforts with the complexities encountered with TLI's outsourced QA/QC and Delivery services were of particular value.We look forward to the Revdex.com-HOU's update of the referenced Complaint, per the above information.Thank you for your time, consideration and consumer support on the subject. Regards,[redacted]
[redacted]   [redacted]Revdex.com-Hou Complaint No. [redacted]

Revdex.com:
This letter is to inform you that Texas Leather Interiors has carried out to my satisfaction the resolution it proposed for my complaint, filed on 8/16/2016 and assigned ID [redacted]
 Regards, [redacted]