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Home Perfect Remodeling, LLC

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Home Perfect Remodeling, LLC Reviews (1)

Mr [redacted] contact me to have a Focus on Energy assessment on his homeHe was informed in writing that the fee of the initial assessment is $and that the fee for the post work inspection that is required to receive the Focus on Energy assessments is an additional $ The assessment was completed per the Focus on Energy (FOE) protocol and a written report was provided to himMr [redacted] then called Focus on Energy to complain that the report did not say what he wanted it to, Focus on Energy took over the file and visited Mr [redacted] home to confirm the assessment was completeFocus on Energy completed a second assessment at no charge to Mr [redacted] and confirmed that my assessment was complete and accurateMr [redacted] contact me to request a post work inspection at no cost or a refund for the initial assessmentI informed him that I would not issue a refund for the initial assessment because the service was completed and the report given to him and that FOE now had control of his project file and he should contact them to advise him on a post work inspectionS&E Insulation, who is the Focus on Energy Trade Ally Mr [redacted] was initially working with, indicated they had not completed any work for Mr [redacted] Contracting with a FOE Trade Ally is a requirement for receiving incentives from the programBecause he choose not to have the work completed by a FOE trade ally, he is not eligible for FOE program incentives I have included copies of the correspondence letters from and in reply to Mr [redacted] as well as the excerpt from the confirmation email sent out when he made his appointment and the invoice provided to him at the time of the assessmentBoth confining what I have stated above

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