HOME-PRO Restoration, Inc.

Very bad service,they will tell you that you have damage on your home and when insurance agent come they don't even come to stay behind their words

I called home pro after a hail and wind storm 4/24/They came out and inspected my property for damage 04/26/they advised a claim be filed with my insurance company; claim was denied but home pro said no problem they would request another inspectionThis has not happened and I have called homepro repeatedly to no availUnable to even contact them recently

My experience with Home-Pro Restoration, Incwas excellent because of my outstanding sales representative, Sam ***, who went out of his way repeatedly to make sure that the work was done in a timely fashion with the highest quality

Home-Pro did a great job replacing our roofWe had good communication with the owner/ manager and an agreed upon date for the materials to be delivered and repairs completedThe roofing team was prompt and very politeThe roof was replaced with care to bedding plants and shrubs and our yard was completely cleaned before they left for the dayThe office called the next day to make sure the work was completed to our satisfactionHome-Pro also did work on several of our neighbors homes and there were no issues

Ms. [redacted],I apologize for the issue and the setbacks that occurred with the roofing job. I am familiar with the situation and would like to offer my sincerest apologies due to the miscommunication between our parties.I will absolutely offer a full refund of the check amount of $1,864.48 and...

would like to resolve the issue with you as soon as possible. Regards,[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]