Home Reserve, LLC

This company is *fantastic*If there were a Revdex.com rating of A+++ Platinum they should receive it Truly exceptional

Initial Business Response /* (1000, 6, 2017/01/18) */
"We obviously messed up on this order! It arrived late and then didn't match what the customer thought they had orderedYikesWe would hate that too if it happened to us!
We never want anyone to feel disappointedWe issued a total
refund for everything including shipping, and also gave them our sincere apology for causing troubleThey'd contacted us on a Friday, and on Monday our customer had the refund and all was resolved
This doesn't happen very often- two complaints in our thirteen year Revdex.com history.-but it rocks our world when it does because we feel like we failed."
Initial Consumer Rebuttal /* (2000, 8, 2017/01/18) */
(The consumer indicated he/she ACCEPTED the response from the business.)

I did not believe that this company completely at first, I figured it was worth a try as anything could be better than the sofa I already had. I was very surprised at how accurate their shipping date was! The sofa is indeed stable, the cushions very thick and comfy and I have washed several covers already and they came out looking just like new. They have a solid product and they stand by it! Friendly customer service! All around a great sofa buying experience!

This company is *fantastic*. If there were a Revdex.com rating of A+++ Platinum they should receive it. Truly exceptional.