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Home Resolution Center

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Reviews Home Resolution Center

Home Resolution Center Reviews (12)

These people will take your money and tell you they are in contact with your home lender and not to speak to themMeanwhile your lender is starting the process for your home to go on forecloserWhen you call they don't answer or return your phone calls, I was dealing with person at first then all of a sudden he got promoted then went on a personal leave of absent cause the Job was over bearing for himI'm months behind on my mortgage and at risk for losing my house all because this companyBut luckly my lender understood and is working with me so I dont lose my houseAnd all the money I paid them to refinance my house I can't get returned cause its on their escrow account but I spoke with their bank and was told they don't have an escrow accountNow they won't return my phone calls for an answer on where is my moneyStay far away from this company!!!!!!! Total scammers!!!

Total scam!!!! These people come up with these ridiculous fees and do nothing to help youThey took nearly $of my money and got me NOTHING in return! I was supposed to have frequent calls with my case manager and underwriter that didn't happenThe person who allegedly works the docs always sounds like she's at home and doesn't send anything to the lender that you can't sent yourselfTotal robbery! You will not be able to get any of this money backThey make promises that your lender has to participate in federal programs and that's a lieThey tell you your mortgage will be reduced to a range of xxxx-xxxx and it doesn't happenThey are liars and scammers! Stay far far away

I want to thank Home Resolution Center for assisting me on my ModificationThey were very professional, and told me exactly what to expect before we even got startedThey saved my home while it was pending sales statusI am happy to know there are still good people out thereI have recently referred my Uncle to them for assistance

I began working with this company a few months ago and they have been nothing but helpfulWhen I first contacted them a case manager by the name of Troy C assisted me through the processIt took them a few days to take me through a paperwork processIn the end they were able to get my husband and I approved and we are now current on the mortgage and paying half of what we were beforeI am always weary about companies like this but they are definitely one of the few legitimate modification services still available

Steve S with the Home Resolution Center was great! He walked me through every step and was very diligent in working on my behalf both with Bank of America and his staff I am grateful for the help everyone provided and am happy I get to stay in the home where I raised my family

Steer clear of this company! They do bad business, have horrible customer service, and like to ignore your calls and emails when you've had enough of their lies and let them know you've realized that they scammed you! First and foremost, they grab your attention by sending you mail with a government logo on itIt's not until after you call and get assigned a case manager, that you realize they are a 3rd party company, and will CHARGE you fees to negotiate with your mortgage lenders on your behalf, which under govt guidelines is ILLEGALThese "fees" are not small, and there's no exact explanation as to how they determine how much you need to payThey wanted to charge me $1,in installments totalling $3,to negotiate with my lender to reduce my mortgage payment and modify my loanIn desperation I sent them the first installment, and then I spoke to my mortgage company who informed me that no communication was EVER started between them and Home Resolution Center, and that the kind of business they were doing was deceitful and wrong, and that only your mortgage company can APPROVE a home modificationI wised up after that and informed HRC that I no longer wanted to deal with them and that I demanded a refund of my $1,because they didn't do what they said they'd do, which was contact my lender, and MOST IMPORTANT, it is illegal to charge a fee for someone with a hardship to do a mortgage modificationStart of this process began in AugustI decided I didn't want to deal with them any longer in September, was told that I'd get a refund of my installment, and here it is December, and I'm still waitingI got a lawyer involved, they've ignored himThey never answer the phone, never return calls, and never give a straight answer about the next stepThey even lied to me and told me they were going out of business on 12/31, which I also discovered was a LIE In the beginning when they were trying to rob me, the communication lines were way OPEN, returned every call, email etcNow, nothingSTAY away from them! Protect yourselves!!!

To: Shawn P
Home
Resolution Center
Congratulations on securing my home modification with my home mortgage companyOnly after a few short weeks starting in September to October you were able to successfully complete my loan modificationSpeaking with me on a daily basis and contacting my home mortgage company or times to get the modification process in order and reducing my monthly payments to a place where I am able to stay in my homeThank you again to Shawn P and the Home Resolution Center
Kind Regards,
*** ***

Do not give your money to these people, they are running a scam and ripping people off!

Initially I was very skeptical about using this company, however I am very glad I did. My wife was diagnosed with Cancer last year and I was forced to miss work for 3 months resulting in a 7 month delinquency on our mortgage. Our Mortgage company would not accept my regular mortgage payment and I seriously believed that we would be losing our home! Once I contacted the home resolution center they helped me and carried me through the process. Not only was my delinquency removed but also my interest rate was reduced drastically resulting in a much lowered payment. I seriously don't know what I would have done without you guys. From the bottom of my heart, Thank you!!!

These people will take your money and tell you they are in contact with your home lender and not to speak to them. Meanwhile your lender is starting the process for your home to go on forecloser. When you call they don't answer or return your phone calls, I was dealing with 1 person at first then all of a sudden he got promoted then went on a personal leave of absent cause the Job was over bearing for him. I'm 3 months behind on my mortgage and at risk for losing my house all because this company. But luckly my lender understood and is working with me so I dont lose my house. And all the money I paid them to refinance my house I can't get returned cause its on their escrow account but I spoke with their bank and was told they don't have an escrow account. Now they won't return my phone calls for an answer on where is my money.... Stay far away from this company!!!!!!! Total scammers!!!

Total scam!!!! These people come up with these ridiculous fees and do nothing to help you. They took nearly $7000 of my money and got me NOTHING in return! I was supposed to have frequent calls with my case manager and underwriter that didn't happen. The person who allegedly works the docs always sounds like she's at home and doesn't send anything to the lender that you can't sent yourself. Total robbery! You will not be able to get any of this money back. They make promises that your lender has to participate in federal programs and that's a lie. They tell you your mortgage will be reduced to a range of xxxx-xxxx and it doesn't happen. They are liars and scammers! Stay far far away.

I was so blessed to have such an amazing case manager Amy A she is such an angel!! She explained the whole process to me step by step so that I was fully aware of what was going on each and every day. I couldn't do it without her and she was defending me and my case when we had a conference call with my lender. I know that if I tried doing this on my own I wouldn't have been able to accomplish it! She is always on top of things and makes sure I'm doing everything on time which is hard for me since I am a 63 year old it's very hard for me to use technology such as scanners and faxes and she guided me. I suffer from PTSD and other medical issues and that is why I wasn't able to keep up with my mortgage but with her help I got a modification and now paying lower payments. I couldn't thank Home Resolution enough they have brought happiness and ease back into my life and I thank Amy A the Angel!! I RATE THIS COMPANY 5 STARSS AND WOULD HIGHLY RECOMMEND THIS TO MY FAMILY AND FRIENDS!!!!

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