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Reviews Home Safe Moving & Storage

Home Safe Moving & Storage Reviews (4)

• Jan 14, 2022

Cynthia Morgan is a liar and a scam artist! She stole $1300 from me then sent movers to my house that refused to move me unless I have them $8000 cash on the spot. Um, who would give someone everything they own and $8000 cash? Especially when that LIAR Cynthia Morgan quoted me $3800 of which I had already paid $1300. Run if this woman calls calls you, it’s a SCAM!

This is an ongoing situation with HomeSafe moving and StoragePlease take your time to read this! I know it's long but you will thank me laterThe problem is; Like I did, someone else will see all these negative reviews and still use this company because of the price you're quotedBefore one of them comes here and say we don't know who you are or any of that lie, my job number is [redacted] I requested a quote for a move from Atlanta, GA to Las Vegas, NVI received calls from a lot of moving companies, HomeSafe been of themI started talking to a James S [redacted] I informed him that I don't have an address in Las Vegas yet and I will have the address for them when I get an apartment on my arrivalHe said my stuff will be kept in storage in LAS VEGAS (please remember this part) and when I give them the address it will be deliveredAfter a lot of back and forth (bear in mind they don't use real phone numbersThey can call you but if you call you will always get voicemail and when you leave a message the guy calls you back with some lie about how he was busy) When I told him about the reviews online he said it was all the customers fault and he directed me here [redacted] They have so many fake reviews there it will make your head spin Anyways, I decided to go with them against my intuition and made the depositThat's the last time I ever heard from this James S***! When the driver that was supposed to pick up my stuff on the 30th of May didn't show up, I called every number I could find for them on the internet, every single oneNo one answered! James was not returning my calls or replying my emailsI ended up canceling my flight for twice and staying extra days at the apartment for a pro-rated rateAnyways, driver eventually shows up on the 2nd of July with a [redacted] truck, I asked why they don't have the Homesafe truck as James said, he said truck broke down and they had to come with thisIt was about 9pm and I had to leave that night so they packed up and left I got to Vegas, got my apartment and started calling everybody at homesafe, I could not get through to anybody, even the driver who picked my stuff up wasn't answering my callsI called from the 4th of June until the 12th and still no responseI then requested another quote on their website like a new customer and voila I get a call from a guy called RomeoI played along with him for a while and he was using the same tactics James usedWhen I confronted him about my job, he promptly hung up on me! After kicking up a storm, I got a call from a lady who said my stuff is in Tennessee and it will be delivered to meWell today is the 1st of July and I still haven't gotten anythingAt this point I know my stuff will probably never get here or most of it won'tI call almost everyday and I keep getting all kinds of run aroundsIt will be there in days they say, it will be there in another days, I was even told it will be there in 2-10days all of which has almost passed without my stuff getting here You are better off just leaving your door open and letting burglars take everything than dealing with this companyA word they say is enough for the wiseI will update this post with any new information as it happensI don't fear retribution from them, they know who I am from the order number I posted, the worst they can do is not bring my stuff

Green moving sub contracted home safe put our furniture in the trailors like it was going to the dumpDidn't even wrap our furnitureDelivered by another company on Thanksgiving dayMissing a dining room chair and alot of damaged furniture and glassAlso they have alot of hidden charges and won't respond to your callsWould never recommend anyone to use this company

I had one of the worst moving experience with this company and I am upset and angry beyond words.First, this company is a brokerage firm that are only interested in your money so please do your self a favor and run away as far as possible! I initially read the review posted by other people below but I thought I would give Homesafe moving and storage a chance but I was burned at the endI was apprehensive about this company all along which made me drove to Texas with our name brand item and made my wife took the plane because she was pregnant and she wouldn't be able to withstand a long distance drive.We moved to TX from Chicago, we spent over $on moving fees.During the pick up the drivers demanded additional $because they claimed we have move item than they thought.Upon delivery the driver also demanded additional $because his so called large truck is too large to get into our apartment complex.These people will drag your goods on the floor just to quickly move on to the next and they care less if your item is broken or damaged.Once our item were offloaded, we quickly discovered that some of our household goods are missing.We also found out that most of our furniture were scratched, ripped and damaged and on top of all that, my wife was missing several pair of running shoes, sneakers and timberland boots worth over $1500.Our move was also farmed out to [redacted] who turned out to be KleptomaniacsThese people brought their two girl friends or wives probably to access what they could steal and they stayed in the moving truck the whole time.I called Homesafe moving and storage to launch a complain but no one answers the phone but the moment I connected to their sale line, a man answers and after I told him that my items were missing, he hung up on me.I called again twice and he hung up on me both times after he claimed he was trying to direct me to their claim department.The third time I called,I confronted the same man that has been hanging up the phone why he kept hanging up on me;he claimed they are having problems with their phone line which I know is not true.The next day, I called their number again and I got a recording message that directed me to a claim website called [redacted] where I filled a claim and received a claim acknowledgement email however after few days, I received another email from this same movingclaim company that their service agreement with my moving provider has been terminated.I filled another claim the following day and I received a call from a lady that they no longer have Homesafe moving and storage on their system as a service provider.How could this happen within a few days of filling a claim with this company.I think homesafe moving and storage and [redacted] belongs to the same entity who created a fake moving claim company to make their company look real and insured.They are only out to scam people out of their hard earned money so please stay away from this establishment at all cost.I LEARNED MY LESSON THE HARD WAY!

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