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Home Service Corporation Reviews (6)

Revdex.com: I have reviewed the response made by the business in reference to complaint ID 11877497, and have determined that this proposed action would not resolve my complaint For your reference, details of why I am rejecting this response appear below: Everything they did was simply to make money above and beyond what American Home Shield paid them for the water heater and laborI believe I have more than enough evidence to go to court and present it to a judge and expose them and their unethical practices, on the backs of consumers whom are in emergency situationsI was going to share some of the many photos, but I will wait until we go to court Regards, [redacted] ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 12675788, and have determined that this proposed action would not resolve my complaint. For your reference, details of why I am rejecting this response appear below:Yes, Mr*** did call me and we spoke However, he is NOT a good listener and came to his stated conclusions on his own without listening to what I said 1) Yes, the humidifier leak has subsided That part of what he said is correct 2) However, I did NOT say I made the complaint because I was mad that AHS would not approve the replacement of my blower motor 3) I would still like a receipt/statement from AHS as to what the technician did to conclude that the blower motor is not failing 4) I would like a technician to come out at no charge to remove the circuit board, inspect the blower motor for an oil leak and check the AMPS of the blower motor OR give me the $refund for the service call I still have not received a statement from AHS as to what the technician did I specifically told Mr*** that I had made a complaint about AHS with you and I would be resolving the problem through you I did not say my complaint was completely resolved
Regards,
*** ***

Home Service Corporation is sorry mr*** *** is unhappy with the process of his water tank replacement .First I would like to say Home Service Corproation is proud to have been installing thousands of water tanks in our years in serving south east Michigan customersOur licensed
technicians know the proper methods and State codes to complete the job according to all of the laws of the StateHome Service Corporation completed his job according to his American Home shield contract he has with them and they paid us accordingly for covered itemsPermits , modifications to piping , missing items , in his case bonding were non covered by his home Warranty companyHome Service corpquoted each item individually as he ha stated in his complaint and he approved all charges we openly discussed with him about receiving a cash in lieu amount from American home Shield so he would be able to use any contractor he liked and he declinedAfter that we Scheduled the job as he requested an then :1) he complained about he cost 2) he threatened to sue our company while my technician was working at his house ,claiming he won against the airline and he is not afraid to take us to court 3) he videotaped our technician as he was working so he could use it as proof in court if we did not lower our price to him4) after the job was complete he started writing emails complaining about the price and threatening Revdex.com action and playing his video for the court After my investigation I returned to him a $Refund for an unused piece of pipe my technician told me was not needed. In closing Mr*** is correct about my company not getting the permit until the next day sorry as our permit runner was off that dayWe believe Home Service corp has done this job correctly and will stand behind our work with our year parts and labor warranty but as a buisness someone must pay for work not covered by his home warranty and he owns the home , he agreed to pay and we did the work

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 11877497, and have determined that this proposed action would not resolve my complaint.  For your reference, details of why I am rejecting this response appear below:
Everything they did was simply to make money above and beyond what American Home Shield paid them for the water heater and labor. I believe I have more than enough evidence to go to court and present it to a judge and expose them and their unethical practices, on the backs of consumers whom are in emergency situations. I was going to share some of the many photos, but I will wait until we go to court.
Regards,
[redacted]

I must say that I understand Mr. [redacted] complaint and why he feels he should not have to pay ,only I am the wrong person to recover non covered charges from. I just recieved notice that Mr. [redacted] was reimbursed the non covered charges by American Home Shield and for that I am happy for him.

Thank you for notifying Home Service Corporation of this complaint . On 2/12/18 HSC Vice President [redacted] contacted the customer and discussed the problem .It was resolved that the customer was mad at American Home Shield for not approving the motor replacement ,not Home Service Corporation...

and the humidifier was no longer leaking and that the issue she had can be considered resolved.Thank you [redacted] President ,HSC

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Address: 2810 Oakwood Boulevard, Melvindale, Michigan, United States, 48122

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