October 18, Revdex.com of Minnesota and North Dakota S River Ridge Cir Burnsville, MN RE: Complaint ID # [redacted] [redacted] [redacted] Seattle, WA Dear [redacted] , [redacted] ’s complaint regarding non-delivery of The Family Handyman magazine issues was forwarded to my attention After review of Mr [redacted] ’s subscription account, I found that we received a recent address change request from US Postal Service His address was changed from [redacted] ** Seattle, WA to the following: [redacted] Seattle, WA I contacted Mr [redacted] by phone to verify that what we received from the post office was correct He confirmed that is the correct address going forward Mr [redacted] also stated that he had received the most recent issue; the October, copy We are sending replacements of the July/August and September issues, which will arrive in the next weeks or so We hope these actions are acceptable, as The Family Handyman values each customer, and works hard to keep their trust Regards, Ruth [redacted] Customer Care Manager The Family Handyman
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me
October 18, Revdex.com of Minnesota and North Dakota S River Ridge Cir Burnsville, MN RE: Complaint ID # [redacted] [redacted] [redacted] Seattle, WA Dear [redacted] , [redacted] ’s complaint regarding non-delivery of The Family Handyman magazine issues was forwarded to my attention After review of Mr [redacted] ’s subscription account, I found that we received a recent address change request from US Postal Service His address was changed from [redacted] ** Seattle, WA to the following: [redacted] Seattle, WA I contacted Mr [redacted] by phone to verify that what we received from the post office was correct He confirmed that is the correct address going forward Mr [redacted] also stated that he had received the most recent issue; the October, copy We are sending replacements of the July/August and September issues, which will arrive in the next weeks or so We hope these actions are acceptable, as The Family Handyman values each customer, and works hard to keep their trust Regards, Ruth [redacted] Customer Care Manager The Family Handyman
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me