Home State County Mutual Insurance Company Reviews (9)
Home State County Mutual Insurance Company Rating
Address: P. O . Box 1017, Winston-Salem, North Carolina, United States, 27102
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Complaint: [redacted]
I am rejecting this response because: I would like to add some information to the claim. The insured name is [redacted], policy number [redacted] and claim number [redacted]
Regards,
[redacted]
We have received and acknowledge the correspondence from the complainant.On 5/25/16, we spoke with Mr. [redacted] and reiterated our liability denial. We advised we would review any additional information he provided, but that our stance remained unchanged.If you have any questions, feel free...
to contact the undersigned. Thank you. [redacted]AVP Claims[redacted]
Your inquiry concerning the above subject directed to Home State County Mutual Insurance Company has been forwarded to our office for the appropriate reply as we are their authorized claims service. The complainant is a third-party claimant who contacted our office on April 29, 2016 to file the...
first report of an accident which occurred on that date. He reported that our insured drove onto his property damaging his fence. We have been in regular communication with the claimant who seems to be extremely impatient and demands that this matter be paid without any further delay, however, we are in the mist of conducting a coverage investigation that may reveal there is no coverage for our insured for the subject loss. When we complete our investigation we will advise Mr. [redacted] of our decision in this matter. If the claim is denied he can pursue a claim directly against the party responsible for the damage to his fence, or he can pursue recovery through his homeowner's insurance. If it turns out that there is coverage for this loss then we will further process his claim accordingly, but I hasten to add that, preliminarily, it does not appear that there will be coverage for this matter. I trust the above information is responsive to your inquiry, however, should you or Mr. [redacted] have any further questions please feel free to contact us.
Dear Revdex.com,Please be advised that in order for Home State...
County Mutual to respond to this complaint we need additional information.We need the name of our insured, the policy number and if available the claim number. Without this information we are unable to respond to this complaint.Home State will proceed to close this file until this additional information is provided. Thank you,[redacted]
Complaint: [redacted]
I am rejecting this response because I never stated that I had a policy with this company. I still have not had an update from the adjuster [redacted] concerning the matter of the claim. I was told in the beginning that when contact was made with the insured that he could not speak English, now it seems that after your initial contact with the insured that the company cannot get a response. I guess the voicemail I have from the driver stating that it was her fault is not valid at all. I have lost time on my job due to this accident and now it seems as if all measures of speaking with the insured is invalid.
Regards,
[redacted]
To Whom It May Concern:Please be advised that Ms. [redacted] is not a policyholder with our Company and therefore this complaint should be "Out of purview" of the Revdex.com. We have made several phone calls the insured and he has been uncooperative. We have also sent letters to him requesting his...
cooperation. We spoke to the driver briefly, but she is a minor and we could not take her statement without permission from her parents. Without the insured's cooperation we are unable to confirm coverage or liability for the loss. We understand Ms. [redacted] frustration, but this issue is not within our control. As of this time, we are unable to pay the claim. We will continue our efforts to move forward with the claim.Sincerely,[redacted]Director of Claims
Complaint: [redacted]
I am rejecting this response because: Grand Prairie Police have prepared a Report. # [redacted]. You can get a copy, I checked with the police records dept. If you do not I will have a copy with me.You also have witness information of several people saw [redacted] hit my truck. Their contact info is-[redacted]
[redacted]
[redacted] He stated to me that no one has contacted him or his family. I have Geico who insures me investigating since your company cannot. I am preparing to file lawsuit. This is a complete scam.
Regards,
[redacted]
Complaint: [redacted]
I am rejecting this response because: it is not my fault their policy owner will not cooperate. I have a voice mail on my phone from the driver stating that it was her fault and that she is willing to pay. I could have lost my baby I'm carrying maybe I should just contact a lawyer and precede.
Regards,
[redacted]
In order for Home State County Mutual to respond to this complaint we need the name of our insured and the policy number and claim numbers.We will proceed to close this file until this additional information is provided.Thank you,[redacted]