Home Sweet Home

-------- Forwarded message ----------From: Revdex.com of Metro Washington DCDate: Mon, Aug 7, at 11:AMSubject: Fwd: You have a new message from the Revdex.com of Metro Washington DC & Eastern [redacted] in regards to your complaint # [redacted] To: Cynthia CameronSincerely,Revdex.com Customer Service Team---------- Forwarded message ----------From: [redacted] [redacted] Date: Sat, Aug 5, at 3:PMSubject: Re: You have a new message from the Revdex.com of Metro Washington DC & Eastern [redacted] in regards to your complaint # [redacted] To: Revdex.com < [redacted] >I accidentally press the option stating matter was resolved but I haven't heard from reliable auto and I still haven't receive my title

My belongings were stored in a UBox in Athens, GAAnother UBox customer emailed me over the weekend to say that my box (which was supposed to be in Athens, GA) was in Portland, ORThe box had been there for several days before the other person was able to verify (by getting into the box) that the box was not hersHer box was unaccounted forAs of this afternoon, I have received no communication from UHaul related to my UBox being moved, opened, or returnedThe only reason I know about this is because of the other renter who emailed me using the contact information on an item inside the UBoxThis is unacceptableI've been on the phone most of the afternoon trying to contact someone with decision making power within UHaul/UBox and I've only been able to touch base with front line service people who have been empatheticWhile nice to talk to front line people who empathize with my frustrations, the glaring silence and unavailability of other Haul/UBox staff is disheartening and en

Initial Business Response /* (1000, 15, 2015/12/01) */
MrAnd Mrs*** gave Home Sweet Home a deposit of $for a move into Parkside/ Carrington senior retirement communityA floor plan was done And a quote was given as well as numerous trips made out to their home to prepare for the
moveOne week before the move I received a call saying that they were switching communities and moving into the Bridge at florissant insteadI was told that the community director was going to cover the $as well as entire cost of the move plus the time spent already preparing for the move
Once the community was built I was informed that that was not an accurate understanding that they are limited in the amount that they pay towards the move and to date I have not received any compensation except for the $initially givenI have spoken with the community director numerous times and it made attempts to set up dates to meet with the head of the marketing department and Mrs*** and her husband I just recently heard back from the community director that the times that Mrs*** and I selected were not good she is offered some new datesHopefully will be able to meet next week and get this resolved
Initial Consumer Rebuttal /* (3000, 18, 2015/12/07) */
The move was much higher than expected and the other company had not paid themThe company has worked with us and we are pleasedAs long as the other company pays Home Sweet Home the $2000+ everything has been taken care of and resolved

We here at Reliable Auto check said problem on *** *** *** vehicle, due to the intermittent stage of the problem we were not able to detect said problem Therefore, we sent vehicle to the *** *** where they ran into the same problem and in agreement of all parties being
*** Reliable Auto as well as the *** ***, decided that *** *** was due to return said vehicle to *** *** once light returned Once light returned, *** *** decided she no longer wanted to take vehicle over and would like her deposit back and cancel deal Reliable Auto is willing to help customers with said problem being that she only has a power train warranty Due to the fact that *** *** unwillingness to take said vehicle back to the *** *** voids any responsibilities on behalf of Reliable Auto.Sincerely,Jerome H***Owner

Initial Business Response /* (1000, 16, 2015/09/24) */
I am explaining our side of the storyFirst you have the incorrect address on your recordsyou have berrybell Maryland heightsthis is incorrectthe correct address is po box *** st Charles, mo XXXXXYou have it wrong when you first
search for the companythen when you find it..it shows the wrong addressBut then when click on it...and it pulls up the info on the company...it then shows the correct addressWeird? Also, my name is *** *** I am the office ManagerYou do show the correct phone #Anyway, in regards to this complaint*** *** placed a $deposit down on purchasing a homeShe use pay palShe was clearly told numerous times that there were no refunds when you place money down on a homeShe even signed an agreement clearly stating that her deposit was non refundableIn real estate when you take a home off the market, it cost the seller potential buyers and more money to place it back on the market if a customer backs out on youShe changed her mind and backed outShe filed a complaint with pay pal asking for a refund of the $Pay pal did an investigation and awarded our company the $as it was earned and we did nothing wrongSorry for the late response on this complaintI hope that clears things upOur company is loved by many hundreds of customers and many banks even refer their customers to usWe are very displeased with your rating of F of our companyThere is no reason for that whatsoeverMany people and financial institutions cant even believe that you have given us an F rating?? You must have a real bizarre flawed grading system?? On the one complaint you have on file it is marked RESOLVEDThat person had a problem with his cell phone and was not receiving callsSo that complaint should have never been filedInstead all you did...was just put RESOLVEDI guess that hurts our rating? And lastly, then there was only other complaint...and that one is completely falseWe are preparing a statement to clear that one upWe should have an A ratingWe have hundreds of happy customersWould you like us to show you proof?

-------- Forwarded message ----------From: Revdex.com of Metro Washington DC<[email protected]>Date: Mon, Aug 7, 2017 at 11:10 AMSubject: Fwd: You have a new message from the Revdex.com of Metro Washington DC & Eastern [redacted] in regards to your complaint #[redacted]To: Cynthia...

CameronSincerely,Revdex.com Customer Service Team---------- Forwarded message ----------From: [redacted] [redacted]Date: Sat, Aug 5, 2017 at 3:13 PMSubject: Re: You have a new message from the Revdex.com of Metro Washington DC & Eastern [redacted] in regards to your complaint #[redacted]To: Revdex.com <[redacted]>I accidentally press the option stating matter was resolved but I haven't heard from reliable auto and I still haven't receive my title