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Revdex.com: I have reviewed the offer made by the business in reference to complaint ID [redacted] and have determined that this proposed action would not resolve my complaint For your reference, details of my decision appear below You didn't have enough time on Feb28th, April 30th, May 8th or May 9thNow I don't have the time or patience to put up with your incompetence and poor customer service Regards, [redacted] ***

This is not the case, ** [redacted] needed an air injection pump not a brake boosterHe was required to place a deposit on his special order partswe replaced the faulty pump, but thin plastic heat soaked lines that attach to the pump but do not come with the pump were to brittle to re attachwe tried to fix the hose at no cost to him, but they wouldn't stay attachedat the end of the day he has to buy the hose

what a ***tow's the car in because it dosen't start, we bail all the water out of it and it drives out of the shopwe can't be held accountable if he has a transmission problemit didn't run when it was towed in, took weeks to pay to make it startlong story short, some people should
stay on the bus

While I am sympathetic to the complaint, as he stated a mouse has eaten his wiring which can be a complicated thing to fixAll diagnoses with complicated electrical and electronic systems take time which we weren't affordedWe addressed his concern, just weren't allowed to finishI'm sorry he
feels that way*** ***

Revdex.com:
I have reviewed the offer made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of my decision appear below
[Provide details of why you are not satisfied with this response.]
Regards,
*** ***

Revdex.com:
I have reviewed the offer made by the business in reference to complaint ID [redacted] and have determined that this proposed action would not resolve my complaint.  For your reference, details of my decision appear below.  You didn't have enough time on Feb. 28th, April 30th, May 8th or May 9th. Now I don't have the time or patience to put up with your incompetence and poor customer service. 
Regards,
[redacted]

problem was resolved with customer and partial refund was issed

This is not the case, **. [redacted] needed an air injection pump not a brake booster. He was required to place a deposit on his special order parts. we replaced the faulty pump, but thin plastic heat soaked lines that attach to the pump but do not come with the pump were to brittle to re attach. we tried...

to fix the hose at no cost to him, but they wouldn't stay attached. at the end of the day he has to buy the hose.