Initial Business Response / [redacted] (1000, 5, 2016/01/04) */ [redacted] brought Lilly(kitten) in for examination and treatment on August 10, She put the kitten on her account under her nameShe did not tell us to put it under her mothers nameWe treated the cat and the bill was paid in cashThe receipt was issued in her nameOn September 28, 2015, [redacted] brought the cat in for coughing, vomiting, and a watery eye and gave us her name to put on the file [redacted] authorized treatment on the catThe total for the bill came to $The account wss paid with three checks on [redacted] 's mothers accountThese checks bouncedWith the overdraft fees, the account balance is $We notified Ms [redacted] when the first check bounced and she told us that it was due to banking errorsShe assured us that she would take care of it immediatelyAfter all three checks bounced, she called and told us that it was her moms cat and she wanted it off of her account and did not want to be responsible for the billWe explained that since she brought the cat in and authorized treatment she was responsible for the bill and that if it was not paid she would be sent to collections Initial Consumer Rebuttal / [redacted] (3000, 7, 2016/01/05) */ (The consumer indicated he/she DID NOT accept the response from the business.) I never brought in the cat the first timeAnd when I dropped off the cat for watery eyes and vomiting I told them I was dropping it off for my momThey never called or talked to ME about checks bouncing Final Business Response / [redacted] (4000, 9, 2016/01/11) */ When the cat was brought in the first time, the cat was put on her account because we were told to put it thereThis really doesn't affect the second visitOn the second visit, [redacted] brought the cat in and she authorized treatmentTherefore, she is responsible for the billWe cannot transfer a bad debt to another client's accountThis can easily be cleared up by paying the bill Final Consumer Response / [redacted] (4200, 11, 2016/01/12) */ (The consumer indicated he/she DID NOT accept the response from the business.) It's not my catBoth of my parents are the ones who picked up the cat and they did tell the person at the desk that it was THEIR catMy parents are claiming bankruptcy and that's why they're not transferring the billAfter my mom told them that she was claiming bankruptcy they still tried to cash the checksThey need to put the cat on my parents accountI will not be held responsible for the bill
Initial Business Response /* (1000, 5, 2016/01/04) */
*** *** *** brought Lilly(kitten) in for examination and treatment on August 10, She put the kitten on her account under her nameShe did not tell us to put it under her mothers nameWe treated the cat and the bill was paid
in cashThe receipt was issued in her nameOn September 28, 2015, *** brought the cat in for coughing, vomiting, and a watery eye and gave us her name to put on the file*** authorized treatment on the catThe total for the bill came to $The account wss paid with three checks on ***'s mothers accountThese checks bouncedWith the overdraft fees, the account balance is $We notified Ms *** when the first check bounced and she told us that it was due to banking errorsShe assured us that she would take care of it immediatelyAfter all three checks bounced, she called and told us that it was her moms cat and she wanted it off of her account and did not want to be responsible for the billWe explained that since she brought the cat in and authorized treatment she was responsible for the bill and that if it was not paid she would be sent to collections
Initial Consumer Rebuttal /* (3000, 7, 2016/01/05) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I never brought in the cat the first timeAnd when I dropped off the cat for watery eyes and vomiting I told them I was dropping it off for my momThey never called or talked to ME about checks bouncing
Final Business Response /* (4000, 9, 2016/01/11) */
When the cat was brought in the first time, the cat was put on her account because we were told to put it thereThis really doesn't affect the second visitOn the second visit, *** brought the cat in and she authorized treatmentTherefore, she is responsible for the billWe cannot transfer a bad debt to another client's accountThis can easily be cleared up by paying the bill
Final Consumer Response /* (4200, 11, 2016/01/12) */
(The consumer indicated he/she DID NOT accept the response from the business.)
It's not my catBoth of my parents are the ones who picked up the cat and they did tell the person at the desk that it was THEIR catMy parents are claiming bankruptcy and that's why they're not transferring the billAfter my mom told them that she was claiming bankruptcy they still tried to cash the checksThey need to put the cat on my parents accountI will not be held responsible for the bill
Initial Business Response / [redacted] (1000, 5, 2016/01/04) */ [redacted] brought Lilly(kitten) in for examination and treatment on August 10, She put the kitten on her account under her nameShe did not tell us to put it under her mothers nameWe treated the cat and the bill was paid in cashThe receipt was issued in her nameOn September 28, 2015, [redacted] brought the cat in for coughing, vomiting, and a watery eye and gave us her name to put on the file [redacted] authorized treatment on the catThe total for the bill came to $The account wss paid with three checks on [redacted] 's mothers accountThese checks bouncedWith the overdraft fees, the account balance is $We notified Ms [redacted] when the first check bounced and she told us that it was due to banking errorsShe assured us that she would take care of it immediatelyAfter all three checks bounced, she called and told us that it was her moms cat and she wanted it off of her account and did not want to be responsible for the billWe explained that since she brought the cat in and authorized treatment she was responsible for the bill and that if it was not paid she would be sent to collections Initial Consumer Rebuttal / [redacted] (3000, 7, 2016/01/05) */ (The consumer indicated he/she DID NOT accept the response from the business.) I never brought in the cat the first timeAnd when I dropped off the cat for watery eyes and vomiting I told them I was dropping it off for my momThey never called or talked to ME about checks bouncing Final Business Response / [redacted] (4000, 9, 2016/01/11) */ When the cat was brought in the first time, the cat was put on her account because we were told to put it thereThis really doesn't affect the second visitOn the second visit, [redacted] brought the cat in and she authorized treatmentTherefore, she is responsible for the billWe cannot transfer a bad debt to another client's accountThis can easily be cleared up by paying the bill Final Consumer Response / [redacted] (4200, 11, 2016/01/12) */ (The consumer indicated he/she DID NOT accept the response from the business.) It's not my catBoth of my parents are the ones who picked up the cat and they did tell the person at the desk that it was THEIR catMy parents are claiming bankruptcy and that's why they're not transferring the billAfter my mom told them that she was claiming bankruptcy they still tried to cash the checksThey need to put the cat on my parents accountI will not be held responsible for the bill
Initial Business Response /* (1000, 5, 2016/01/04) */
*** *** *** brought Lilly(kitten) in for examination and treatment on August 10, She put the kitten on her account under her nameShe did not tell us to put it under her mothers nameWe treated the cat and the bill was paid
in cashThe receipt was issued in her nameOn September 28, 2015, *** brought the cat in for coughing, vomiting, and a watery eye and gave us her name to put on the file*** authorized treatment on the catThe total for the bill came to $The account wss paid with three checks on ***'s mothers accountThese checks bouncedWith the overdraft fees, the account balance is $We notified Ms *** when the first check bounced and she told us that it was due to banking errorsShe assured us that she would take care of it immediatelyAfter all three checks bounced, she called and told us that it was her moms cat and she wanted it off of her account and did not want to be responsible for the billWe explained that since she brought the cat in and authorized treatment she was responsible for the bill and that if it was not paid she would be sent to collections
Initial Consumer Rebuttal /* (3000, 7, 2016/01/05) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I never brought in the cat the first timeAnd when I dropped off the cat for watery eyes and vomiting I told them I was dropping it off for my momThey never called or talked to ME about checks bouncing
Final Business Response /* (4000, 9, 2016/01/11) */
When the cat was brought in the first time, the cat was put on her account because we were told to put it thereThis really doesn't affect the second visitOn the second visit, *** brought the cat in and she authorized treatmentTherefore, she is responsible for the billWe cannot transfer a bad debt to another client's accountThis can easily be cleared up by paying the bill
Final Consumer Response /* (4200, 11, 2016/01/12) */
(The consumer indicated he/she DID NOT accept the response from the business.)
It's not my catBoth of my parents are the ones who picked up the cat and they did tell the person at the desk that it was THEIR catMy parents are claiming bankruptcy and that's why they're not transferring the billAfter my mom told them that she was claiming bankruptcy they still tried to cash the checksThey need to put the cat on my parents accountI will not be held responsible for the bill