Home Zone Sales Lease Purchase LLC

Revdex.com Complaint ID - [redacted] I responded by contacting our valued customer, [redacted] directlyon December 3rd We greatly value our customers and their opinion of ourservice We resolved the matter internally by making managent and staffingchanges in this location Additionally, I gave Ms [redacted] my direct phonenumber and invited her to our annual Customer Appreciation Party includingfree pictures with Santa, prize drawings, food and fun She asked me toregister her and draw her name for the prizes since she was unable toatttend Unfortunately, our governing rules require customers to bepresent for prize drawings We also offered her a very good discount onany product in the future We GREATLY value Ms [redacted] and her patronage.I hope that Ms [redacted] will give us another opportunity to serve her inthe future It's our people that make the difference at Home Zone.Unfortunately we receive complaints after the fact but we do follow up andtake action to resolve any issues I believe that our record and lack ofRevdex.com complaints speak to thisWhen even one issue gets to the Revdex.com, that'sone too many.Please let me know if their are any additional actions required.Sincerely, [redacted] President Home Zone Sales & Lease Purchase, LLC

Revdex.com
FONT-FAMILY: arial, sans-serif; COLOR: rgb(34,34,34); BACKGROUND-COLOR: rgb(255,255,255)">Complaint ID - [redacted]I responded by contacting our valued customer, [redacted] directlyon December 3rd.  We greatly value our customers and their opinion of ourservice.  We resolved the matter internally by making managent and staffingchanges in this location.  Additionally, I gave Ms [redacted] my direct phonenumber and invited her to our annual Customer Appreciation Party includingfree pictures with Santa, prize drawings, food and fun.  She asked me toregister her and draw her name for the prizes since she was unable toatttend.  Unfortunately, our governing rules require customers to bepresent for prize drawings.  We also offered her a very good discount onany product in the future.  We GREATLY value Ms [redacted] and her patronage.I hope that Ms [redacted] will give us another opportunity to serve her inthe future.  It's our people that make the difference at Home Zone.Unfortunately we receive complaints after the fact but we do follow up andtake action to resolve any issues.  I believe that our record and lack ofRevdex.com complaints speak to this. When even one issue gets to the Revdex.com, that'sone too many.Please let me know if their are any additional actions required.Sincerely,[redacted]President Home Zone Sales & Lease Purchase, LLC