Homeland Moving & Storage

DO NOT USE THIS COMPANY!!! We have moved several times in the last few years, with mixed experiences, but this has been the worst so far! Customer service is non-existing, they press you for payment and have zero communication between departments, resulting in a very frustrating experience at an already stressful timeDo not be fooled by their cheap quote; it will be way more in the end and there's nothing you can do about itI can go on and on, but please do yourself a favor and take your precious business elsewhere

[redacted] I won't name names at the company because this review should be enough to deter anyone from calling I scheduled a move with sales agent from one end of Canada to the otherI was told it would take from June until July The quote sounded reasonable and she seemed nice so I agreed I moved to Edmonton arriving June expecting to have my things in a little under weeksI got a call on July 5th stating that my stuff had just gotten to Toronto and that it would not be leaving for Alberta until July 20th and that I could expect it around August 10thI was understandably upset because I was told it would be there a month before thatI told the agent and he asked for the email which I didn't have because I was only told verbally but I had written down exactly what the sales agent told meHe told me he did not need to listen to me upset and that only a year old would believe his stuff would get there so soonHe said that if I didn't pay every penny today that my stuff wouldn't be shipped until August 20th which I felt was incredibly unprofessionalI asked to speak with a manager and he said he would make sure that he was the only person I would ever speak to in regards to this account and that I would never speak with a managerNone of this is exaggerated at all and there was actually a lot more said but I only want to recite what I can remember word for word They also picked up my stuff a day late and when I called the day of to ask why my stuff hadn't been picked up their phone lines were down I don't know how they are in business and I wish I had read the reviewsI'm glad for whoever is reading this is so you do not hire these people [redacted]

I hired Landmark when my son was going to school in WaterlooThe previous company we had scheduled his move with cancelled last minute, saying that they had overbooked and would not be able to do the job until weeks later Since my son was starting school in a week he could not afford to wait that longI was frantically searching for someone who would do it last minute at a reasonable rate and am so happy that my friend recommended LandmarkTheir services were a fraction of the cost compared to the company we had booked with previously and were so accommodating with the last minute bookingThe truck arrived right on time and saved my son from having to get a hotel for a weekI'm so grateful for their help and if needed will definitely be moving with them again in the futureThank you Landmark for saving the day!!

[redacted] I arranged for a move from Revelstoke to Toronto in late July---they have never been in touch yet to say that they were picking up the goods despite me calling numerous times and being told new dates Had I waited for them to move the goods everything still would be in Revelstoke and I have been in Toronto since the end of July They don't return calls, they give you the run around and of course are silent on returning the deposit that I gave them ( again despite many calls and promises that they will reimburse) [redacted]

I have booked this moving on March 27th, 2016, almost months before my Closing Day on May 19thThe representative Mark Tcalled me and we agreed on May 18thHe refused to send me any contract or anything in written form, just confirmed the pick up datedays before the moving they gave me a call which I couldn't take, so I called them backThe operator said, that my pick up time was changed from the morning to the afternoon - not good but I accepted thatI was waiting for the track the whole day, called the office a few times, they kept saying 'Wait for a while, they are behind the schedule...'At the end they said - You pick up day is tomorrowI asked to cancel their service because it's too late, my apartment must be empty tomorrowAnyway, they charged me for the "Cancellation"