Homemaid

To whom this may concern, As explained to the tenant in a letter that was mailed to them with half of their security depositwe received the keys late from them therefore denying us access to the apartment, which led us to not be able to rent the apt to a potential tenant making us lose a months of rentas a courtesy to them we did return a half month of security deposit to them

according to our records, we did indeed send out two checks for a total of $on we have no record of them meeting with a rep of our company to return keysin contrast we were not able to access apt for quiet a while until we got the key.s

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
Half of the deposit was not returned(1) check for $was received which is one-quarter of the depositWhen we reached out to them about the other portion they did not return any of our emails. On September ***, 2015, exactly weeks before moving out we met with a realtor/representative that they sent, to give them our keys so that they could make a copyThem not being able to show the apartment is falseThey had a copy of the keys even before we moved out and let them know what they had access to show when neededAlso, the contract never stated that they could even use 'keys' and a means to withhold a depositWe are owed 3/of our deposit back.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

according to our records, we did indeed send out two checks for a total of $1550. on 11/**/2015. we have no record of them meeting with a rep of our company to return keys. in contrast we were not able to access apt for quiet a while until we got the key.s

To whom this may concern, As explained to the tenant in a letter that was mailed to them with half of their security deposit. we received the keys late from them therefore denying us access to the apartment, which led us to not be able to rent the apt to a potential tenant making us lose a months...

of rent. as a courtesy to them we did return a half month of security deposit to them.