Homes By Avi (Edmonton) LP

Initial Business Response / [redacted] (1000, 6, 2015/09/02) */ Contact Name and Title: [redacted] Contact Phone: XXX-XXX-XXXX Contact Email: [redacted] @homesbyavi.com We have acknowledged that this washer was reported as needing repair prior to the end of the warranty periodRegrettably, we have been unable to source the parts required or the exact machine for replacement as they are currently on back order with the supplierOur warranty team is currently working with a new supplier to find a suitable replacement, we sincerely regret the delay and will continue working towards resolution in this situation Initial Consumer Rebuttal / [redacted] (2000, 8, 2015/09/10) */ (The consumer indicated he/she ACCEPTED the response from the business.) A new washing unit has been installed in a timely manner after the issuance of my complaint to the Revdex.com

Initial Business Response /* (1000, 6, 2015/09/02) */
Contact Name and Title: [redacted]
Contact Phone: XXX-XXX-XXXX
Contact Email: [redacted]@homesbyavi.com
We have acknowledged that this washer was reported as needing repair prior to the end of the warranty period. Regrettably, we have...

been unable to source the parts required or the exact machine for replacement as they are currently on back order with the supplier. Our warranty team is currently working with a new supplier to find a suitable replacement, we sincerely regret the delay and will continue working towards resolution in this situation.
Initial Consumer Rebuttal /* (2000, 8, 2015/09/10) */
(The consumer indicated he/she ACCEPTED the response from the business.)
A new washing unit has been installed in a timely manner after the issuance of my complaint to the Revdex.com.