After starting with an original quote of dollars the job was not completed and the charge was times that amount They arrived shorty after 8:am found the problem shortly after that and began trying to remove the clog in pipehours later after adding a clean out closer to the blockage they were unable to unclog the pipeThey referred us to [redacted] plumbing said they did not have the equipment needed to complete the workThere original quote was they did not communicate that they had passed the original quote and did not finish the job and final charge was dollars
I spoke to Lego employee "Gregory" via online chat on Tuesday Dec 11th about not being able to figure out how to download the [redacted] packs for the [redacted] version of [redacted] *, because they were the sole reason that our yr old daughter wanted the gameGregory(Lego) advised me that [redacted] handles the support for [redacted] *, but he assured me that if I contacted [redacted] ***, "they will definitely get this game going for you with the expansion pack" I contacted [redacted] as Gregory (Lego) employee advised me to, and [redacted] has told me simply that they don't allow [redacted] players to get the expansions, and they are refusing to allow us to exchange the [redacted] version for a version that does Since the Lego employee Gregory incorrectly committed that [redacted] was going to "get this game going for you with the expansion pack", which was a lie, I am asking Lego to assist me in getting this game replaced with a version that does support the expansion pack (like ***) I have the transcr
I paid for the lego brand temple of *** *** at the oak park mall lego store and upon opening box when I got home and examining bags inside one of the bags had a hole in it and that bag numbered also had a part missing from it a 1xmaroon brick So I go online to request part and the website sends me a automated message 1st saying it went thru basically and they would call me or contact me if they need more info then that was followed up by a message saying my order or request was cancelled and to make sure my PAYMENT information is correct I should not have to pay anything for a part that was missing from a set that I cannot return to the store cause the box is now openI called them up spoke with j*** he redid the request I got same messages so I contact lego the 2nd time over the phone spoke eventually with *** *he supervisor he tells me the parts request has to go thru a review process and he will email me with further information at a time that he
Order *** - * *** on their CHAT declined to help me with a return that cost under $ We went back & forth for awhile and he demanded I take pictures of the Yoda figure and I told him I could not with no camera right now He basically harassed me for over minutes *** *** *** ***
Our family received a glossy sales brochure targeting our year old son to buy *** *** legos on September with the promise of getting a fre* *** *** minifigure (valued at $in our state of California according to brochure)
We placed our order shortly after am on line but there were no minifigures left at that timeSmall print of course says "while supplies last."
This deceptive practice gets kids and their parents to buy when the company doesn't have nearly enough minifigures to give away When I called, the operator said they always run out when it's a *** *** characterMy son was very upset and we of course still bought a lego set we never would have purchased but for the deceptive piece of marketing
How could they run out by am? Did any child receive one or is it a complete fraud? It's understandable to sometimes run out but not always as the operator indicated or so early in the day It seems like a bait and switch
*i want to emphasize I like the company and their product and their service but not with this item.....I want to be reasurred they are doing everything they can to fix the problem this was very expensive for me.*
so I had bought a $lego set called the ghost busters head quarters at the lego store which has hudge flaws with it, the big hudge doors on the side hardly function, they are also leaving scuff/scrape marks on the tile parts on the baseplate the customer service claims this is a building error on my part which is highly doubtful as I took the time to make thisI cannot return this to the store for either credit nor for cash as it is past the day return period even though on the back of the receipt it says day return periodSo I told them via chat that I was willing to accept instore credit $350.00from them on a card or send me out another one if as they claim it was finethey did not offer either todd whom I was chattin with just kept offering to replace
This is the second promotional item that Lego has advertised and failed to deliverI understand that quantities are limited but when I check out with the item in my cart and it's on the invoice and not in the box it seems like fraud
I was promised a limited edition key chain with a purchaseMade the purchase (my 2nd purchase from website) and now they say I have to make another purchase to get the key chain
LEGO released a toys to life video game last year where the goal is to "Break the rules" by using various characters in unexpected worlds The problem is they have made two characters, "*** *** and "*** unavailable to children who are attempting to collect every figure unless they are able to attend conventions which cost hundreds of dollars or repurchase identical starter packs for $90, something that they already saved for and paid last year when LEGO Dimensions released in That includes my two sons, named *** (*** *** and *** (*** *) They learned of these characters through *** videos advertising the game, and are disappointed that they cannot have the opportunity to purchase these figures I was heartbroken when they asked me and I had to tell them LEGO doesn't want all fans to have them It is unfair for the customers of LEGO Dimensions, both children and adults, to support them in a very expensive hobby of collection their games and figures and no
After starting with an original quote of dollars the job was not completed and the charge was times that amount
They arrived shorty after 8:am found the problem shortly after that and began trying to remove the clog in pipehours later after adding a clean out closer to the blockage they were unable to unclog the pipeThey referred us to *** plumbing said they did not have the equipment needed to complete the workThere original quote was they did not communicate that they had passed the original quote and did not finish the job and final charge was dollars
I spoke to Lego employee "Gregory" via online chat on Tuesday Dec 11th about not being able to figure out how to download the *** packs for the *** * version of *** *** *, because they were the sole reason that our yr old daughter wanted the gameGregory(Lego) advised me that ** *** handles the support for *** *** *, but he assured me that if I contacted ** ***, "they will definitely get this game going for you with the expansion pack"
I contacted ** *** as Gregory (Lego) employee advised me to, and ** *** has told me simply that they don't allow *** * players to get the expansions, and they are refusing to allow us to exchange the *** * version for a version that does
Since the Lego employee Gregory incorrectly committed that ** *** was going to "get this game going for you with the expansion pack", which was a lie, I am asking Lego to assist me in getting this game replaced with a version that does support the expansion pack (like ***)
I have the transcr
this company has for no reason decided to revoke all my "privalages" with the company over the phone which includes their vip point usage , abilty to order things , and anything else that a customer whom is paying is permitting to use or do with this company,but I can shop in store, but if I have a missing part im out of luck and cant even pay for parts for a set I payed for in store, I like their product and their phone service, but this bizzare choice to do this to me is outrageous and uncalled for and baselessall because their shipper complains to them , that would be on the shipper , not me if things get lost in mail its not my fault, I paid in full for item if it didnt arrive I need to be refunded or reshippedlego never bother to have me sign for anything, I will gladly sign for item if this is what it takes, im a big fan and spend alot on lego , I thought lego wants customers im insulted they are kinda implying im lying but wont admit to itim not trying to make anything w
we ordered the *** *** *** *** *** and have continued to have issues with the product we have placed replacement part orders (#***, #***, #***, #***, and the last one for part *** I asked about getting an entire replacement set and was told that we would have to send the first one back first I am not looking to get an entire free *** but I don't want my son to have to rebuild the entire thing so far His progress is frustratingly slow due to missing pieces and I don't believe he should have to be punished by having to rebuild the entire set because your company can't properly package the toys that are outrageously expensive to begin with
This company wholesales products for children who collect figures from a movieBut the packages do not indicate what figure is being soldThis is a scam, conning young kids to try to complete a collection of figures without telling them what exactly they are buyingIt must be illegal
The product is in a small package called "Lego *** *** -- Lego minifigure
My grandson bought one for $at a flea market in ***, but theyare retailed allover
After starting with an original quote of dollars the job was not completed and the charge was times that amount They arrived shorty after 8:am found the problem shortly after that and began trying to remove the clog in pipehours later after adding a clean out closer to the blockage they were unable to unclog the pipeThey referred us to [redacted] plumbing said they did not have the equipment needed to complete the workThere original quote was they did not communicate that they had passed the original quote and did not finish the job and final charge was dollars
I spoke to Lego employee "Gregory" via online chat on Tuesday Dec 11th about not being able to figure out how to download the [redacted] packs for the [redacted] version of [redacted] *, because they were the sole reason that our yr old daughter wanted the gameGregory(Lego) advised me that [redacted] handles the support for [redacted] *, but he assured me that if I contacted [redacted] ***, "they will definitely get this game going for you with the expansion pack" I contacted [redacted] as Gregory (Lego) employee advised me to, and [redacted] has told me simply that they don't allow [redacted] players to get the expansions, and they are refusing to allow us to exchange the [redacted] version for a version that does Since the Lego employee Gregory incorrectly committed that [redacted] was going to "get this game going for you with the expansion pack", which was a lie, I am asking Lego to assist me in getting this game replaced with a version that does support the expansion pack (like ***) I have the transcr
I paid for the lego brand temple of *** *** at the oak park mall lego store and upon opening box when I got home and examining bags inside one of the bags had a hole in it and that bag numbered also had a part missing from it a 1xmaroon brick So I go online to request part and the website sends me a automated message 1st saying it went thru basically and they would call me or contact me if they need more info then that was followed up by a message saying my order or request was cancelled and to make sure my PAYMENT information is correct I should not have to pay anything for a part that was missing from a set that I cannot return to the store cause the box is now openI called them up spoke with j*** he redid the request I got same messages so I contact lego the 2nd time over the phone spoke eventually with *** *he supervisor he tells me the parts request has to go thru a review process and he will email me with further information at a time that he
Order *** - * *** on their CHAT declined to help me with a return that cost under $ We went back & forth for awhile and he demanded I take pictures of the Yoda figure and I told him I could not with no camera right now He basically harassed me for over minutes *** *** *** ***
Our family received a glossy sales brochure targeting our year old son to buy *** *** legos on September with the promise of getting a fre* *** *** minifigure (valued at $in our state of California according to brochure)
We placed our order shortly after am on line but there were no minifigures left at that timeSmall print of course says "while supplies last."
This deceptive practice gets kids and their parents to buy when the company doesn't have nearly enough minifigures to give away When I called, the operator said they always run out when it's a *** *** characterMy son was very upset and we of course still bought a lego set we never would have purchased but for the deceptive piece of marketing
How could they run out by am? Did any child receive one or is it a complete fraud? It's understandable to sometimes run out but not always as the operator indicated or so early in the day It seems like a bait and switch
*i want to emphasize I like the company and their product and their service but not with this item.....I want to be reasurred they are doing everything they can to fix the problem this was very expensive for me.*
so I had bought a $lego set called the ghost busters head quarters at the lego store which has hudge flaws with it, the big hudge doors on the side hardly function, they are also leaving scuff/scrape marks on the tile parts on the baseplate the customer service claims this is a building error on my part which is highly doubtful as I took the time to make thisI cannot return this to the store for either credit nor for cash as it is past the day return period even though on the back of the receipt it says day return periodSo I told them via chat that I was willing to accept instore credit $350.00from them on a card or send me out another one if as they claim it was finethey did not offer either todd whom I was chattin with just kept offering to replace
This is the second promotional item that Lego has advertised and failed to deliverI understand that quantities are limited but when I check out with the item in my cart and it's on the invoice and not in the box it seems like fraud
I was promised a limited edition key chain with a purchaseMade the purchase (my 2nd purchase from website) and now they say I have to make another purchase to get the key chain
LEGO released a toys to life video game last year where the goal is to "Break the rules" by using various characters in unexpected worlds The problem is they have made two characters, "*** *** and "*** unavailable to children who are attempting to collect every figure unless they are able to attend conventions which cost hundreds of dollars or repurchase identical starter packs for $90, something that they already saved for and paid last year when LEGO Dimensions released in That includes my two sons, named *** (*** *** and *** (*** *) They learned of these characters through *** videos advertising the game, and are disappointed that they cannot have the opportunity to purchase these figures I was heartbroken when they asked me and I had to tell them LEGO doesn't want all fans to have them It is unfair for the customers of LEGO Dimensions, both children and adults, to support them in a very expensive hobby of collection their games and figures and no
After starting with an original quote of dollars the job was not completed and the charge was times that amount
They arrived shorty after 8:am found the problem shortly after that and began trying to remove the clog in pipehours later after adding a clean out closer to the blockage they were unable to unclog the pipeThey referred us to *** plumbing said they did not have the equipment needed to complete the workThere original quote was they did not communicate that they had passed the original quote and did not finish the job and final charge was dollars
I spoke to Lego employee "Gregory" via online chat on Tuesday Dec 11th about not being able to figure out how to download the *** packs for the *** * version of *** *** *, because they were the sole reason that our yr old daughter wanted the gameGregory(Lego) advised me that ** *** handles the support for *** *** *, but he assured me that if I contacted ** ***, "they will definitely get this game going for you with the expansion pack"
I contacted ** *** as Gregory (Lego) employee advised me to, and ** *** has told me simply that they don't allow *** * players to get the expansions, and they are refusing to allow us to exchange the *** * version for a version that does
Since the Lego employee Gregory incorrectly committed that ** *** was going to "get this game going for you with the expansion pack", which was a lie, I am asking Lego to assist me in getting this game replaced with a version that does support the expansion pack (like ***)
I have the transcr
this company has for no reason decided to revoke all my "privalages" with the company over the phone which includes their vip point usage , abilty to order things , and anything else that a customer whom is paying is permitting to use or do with this company,but I can shop in store, but if I have a missing part im out of luck and cant even pay for parts for a set I payed for in store, I like their product and their phone service, but this bizzare choice to do this to me is outrageous and uncalled for and baselessall because their shipper complains to them , that would be on the shipper , not me if things get lost in mail its not my fault, I paid in full for item if it didnt arrive I need to be refunded or reshippedlego never bother to have me sign for anything, I will gladly sign for item if this is what it takes, im a big fan and spend alot on lego , I thought lego wants customers im insulted they are kinda implying im lying but wont admit to itim not trying to make anything w
we ordered the *** *** *** *** *** and have continued to have issues with the product we have placed replacement part orders (#***, #***, #***, #***, and the last one for part *** I asked about getting an entire replacement set and was told that we would have to send the first one back first I am not looking to get an entire free *** but I don't want my son to have to rebuild the entire thing so far His progress is frustratingly slow due to missing pieces and I don't believe he should have to be punished by having to rebuild the entire set because your company can't properly package the toys that are outrageously expensive to begin with
This company wholesales products for children who collect figures from a movieBut the packages do not indicate what figure is being soldThis is a scam, conning young kids to try to complete a collection of figures without telling them what exactly they are buyingIt must be illegal
The product is in a small package called "Lego *** *** -- Lego minifigure
My grandson bought one for $at a flea market in ***, but theyare retailed allover