Homes West Reviews (1)
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Address: 748 Kokomo Pl, Honolulu, Hawaii, United States, 96825-1603
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www.vaticanjewelry.com
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Address: 748 Kokomo Pl, Honolulu, Hawaii, United States, 96825-1603
Phone: |
Show more...
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Web: |
www.vaticanjewelry.com
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Add contact information for Homes West
First I'd like to say that we really like these people and we are sorry that they are having problems with their showerThe problem is that this client had an external water leak problem when we were hired to install a new shower tile and grout job Water was coming in at the window level and
within the walls when we got there last winter We were hired to install a new shower stall only ***, my partner has been tiling for years and really knows his stuff and when the job was done, both *** and his wife loved the job and were thrilled with it at the time This client was supposed to stop the water leaking problem at that time He said he applied caulk to the exterior of the house adjacent to the showerApparently more should have been doneSo about months go by and we get a call that everything around the tile is waterloggedWe were not given the opportunity to come out and investigate what the actual problem wasWe could not track down where the water is coming from as the client ripped out everything we didOnce it was totally removed, that is the point that *** claims it is all our fault and wants to be reimbursed We were not given any opportunity to fix anything Now he demands a monetary award So his existing shower was waterlogged months ago, our new shower is currently waterlogged and the new shower stall he is paying to install now very well could be waterlogged more months from now if he does not fix the underlying problem of water leaking from his exterior No company would pay with these circumstances however my partner just went over and gave him $without consulting me There appears to be no way to win on this one The only saving grace is *** and his wife are very nice and honest people and I am confident that months from now, when the water is still coming in and the new shower stall is ruined, I am confident that he will send the our money back when he discovers that it really was not are fault