Homestead Property Inspection

The customer received a day notice from the NYC DEP stating that he was required to replace a leaking water main from his house, to the street. *** *** received several quotes on the job and stated that he would like to work with Harris if we could match the price and scope of work
provided by other contractorsAs requested, Harris was able to match and scheduled the work as usualUnfortunately once the street was excavated, we became aware that the homeowners water main was connected to the city main on the other side of the street, and not the one in front of his house which, is not the normAt this time we explained to ** *** what was going on and even provided him with a new proposal to complete the workHe was able to observe the issue himself and signed the proposal for the additional work as it fell outside of the work described in the original contractHarris' original contract, did include facts stating that we would connect to the city main near the house ("short side of the street"), as well as all
of the competitive bids ** *** received. We do understand that our customer is not happy by the issue and do sympathize the fact of the sudden water main cost.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
[Your Answer Here]
HARRIS SEWER PULLED A BAIT-AND-SWITCH ON OUR CONTRACT I AM DOING MY BEST BY WORD-OF-MOUTH THAT THEY NEVER AGAIN WORK MY NEIGHBORHOODPLS FILE MY COMPLAINT w/THE APPROPRIATE NYC AGENCIES THANK YOU.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

We are sorry that you have experienced unexpected curcumstances which fall outside of our contractWe truly understand that this can be frustrating and do understand how you feel

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID#? [redacted], and have determined that my complaint has NOT been resolved because:
?
Thank you for you efforts.? However, ? I will do everything in my power as a respected consumer in my community ? to insure Harris does not work my neighborhood again.? - [redacted]
?
?
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
[redacted]
?