Homestead Renovations & Property Services, LLC

The complaint leveled by the Pastor is essentially what transpired. We have printed 3 orders of 5000 each starting in Jan 2006, Nov. 20010 and Feb. 2015. The envelopes they brought to my store could have been as old as 9 years old. I looked at the samples we have of the products we printed and...

all envelope samples we have of the previously printed jobs were fine. The samples brought into us were wrinkled and showed obvious evidence of moisture. The Pastor states they stored them in a dry place and has no idea why they are sealed shut. Again it is obvious even to the untrained eye that moisture came in contact with these envelopes after they left our shop causing the envelopes to seal. I’ve been in this business for 22 years and never seen this. Please consider when making your evaluation why would they order 5000 envelopes 15 months ago and just now be using them? Also, I cannot be responsible for institutions mishandling products we produce for them. I think what happened is much like someone purchasing 20 pounds of shrimp at the grocery store and placing it in their freezer and 15 months later when they go to use the shrimp they find they are freezer burned and expect the grocery store to replace the shrimp. I don't think so. The Pastor was very unwilling to accept any responsibility, was rude and at that point I chose to end the conversation.Should you have any questions please do not hesitate to contact me.Sincerely,Robert J. M[redacted]