Homestead Ventures, LLC

Initial Business Response / [redacted] (1000, 5, 2015/08/10) */ Dear Sir or Madame: We completely disagree with Ms [redacted] 's characterization of what happenedShe entered into a written contract with us as broker, wherein she agreed to rent an apartment from a landlord if approved by the landlord The landlord approved her application, but then she changed her mind, and she decided to not rent the apartmentThis was a violation of her written agreement with usHowever, in the interest of resolving this, and wishing to maintain our excellent rating with Revdex.com, we are willing to pay her the $that she is asking for

Initial Business Response / [redacted] (1000, 5, 2015/08/10) */ Dear Sir or Madame: We completely disagree with Ms [redacted] 's characterization of what happenedShe entered into a written contract with us as broker, wherein she agreed to rent an apartment from a landlord if approved by the landlordThe landlord approved her application, but then she changed her mind, and she decided to not rent the apartmentThis was a violation of her written agreement with usHowever, in the interest of resolving this, and wishing to maintain our excellent rating with Revdex.com, we are willing to pay her the $that she is asking for

[redacted] : I am sorry that you needed to submit a complaint to the Revdex.com to get this resolved I can send you a check for the $ Should I send it to the address you listed in your complaint? Please email me at [redacted] @thehomesteadgroup.com or call my direct number [redacted] [redacted] Managing Broker

To Whom It May Concern I just received notice of a complaint against our business Homestead Ventures, LLC. I am the managing broker here. I reviewed the complaint, investigated the matter and spoke to the customer. It appears the promised refund of $250 was never sent. We are sorry... for the delay on this, and the $250 was just mailed to the customer. I think this resolves the matter. Feel free to contact me with any other questions or issues. [redacted]

***: I am the owner of the company and will look into this matterI am sorry you have been unhappy with our service Do you know the address of the apartment that you applied for? It will make it easier for me to find the paperwork associated with this matter.Please email me at
either ***@thehomesteadgroup.com or ***@rpchicago.com*** ***

Initial Business Response /* (1000, 5, 2015/08/10) */
Dear Sir or Madame:
We completely disagree with Ms. [redacted]'s characterization of what happened. She entered into a written contract with us as broker, wherein she agreed to rent an apartment from a landlord if approved by the landlord. ...

The landlord approved her application, but then she changed her mind, and she decided to not rent the apartment. This was a violation of her written agreement with us. However, in the interest of resolving this, and wishing to maintain our excellent rating with Revdex.com, we are willing to pay her the $36 that she is asking for.

Initial Business Response /* (1000, 5, 2015/08/10) */
Dear Sir or Madame:
We completely disagree with Ms. [redacted]'s characterization of what happened. She entered into a written contract with us as broker, wherein she agreed to rent an apartment from a landlord if approved by the...

landlord. The landlord approved her application, but then she changed her mind, and she decided to not rent the apartment. This was a violation of her written agreement with us. However, in the interest of resolving this, and wishing to maintain our excellent rating with Revdex.com, we are willing to pay her the $36 that she is asking for.

I was shown the apartment as scheduled and the real estate agent was very flexible and accommodating. However, it was very difficult to get a clear answer out of her as she wanted to redirect all of my questions to the landlord...I got a sense of lack of ownership. She also did not seem like she knew where she was taking me when we were in the building as she led me to one wrong door after another. The viewing was somewhat unprofessional and I felt slightly uncomfortable in moving forward. Regardless, I liked the place at the price point offered and went ahead and signed the lease. Ashleigh (secretary? at the front door) was very helpful and open when I went in to send in my application for the lease.

To Whom It May Concern I just received notice of a complaint against our business Homestead Ventures, LLC. I am the managing broker here.  I reviewed the complaint, investigated the matter and spoke to the customer.  It appears the promised refund of $250 was never sent.  We are sorry...

for the delay on this, and the $250 was just mailed to the customer.  I think this resolves the matter.  Feel free to contact me with any other questions or issues.   [redacted]

[redacted]: I am sorry that you needed to submit a complaint to the Revdex.com to get this resolved.  I can send you a check for the $140.  Should I send it to the address you listed in your complaint?  Please email me at [redacted]@thehomesteadgroup.com or call my direct number...

[redacted].[redacted]Managing Broker

To Whom It May Concern I just received notice of a complaint against our business Homestead Ventures, LLC. I am the managing broker here.  I reviewed the complaint, investigated the matter and spoke to the customer.  It appears the promised refund of $250 was never sent.  We...

are sorry for the delay on this, and the $250 was just mailed to the customer.  I think this resolves the matter.  Feel free to contact me with any other questions or issues.   [redacted]