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Hometech General Contracting

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GM Financial
February 21,
GM Financial failed to charge the correct amount to hundreds of borrowers paying their January bill due to errors in its servicing platform amid a consolidation of its various systems, Bob Beatty, executive vice president of customer experience, explained last week
Newsflash: I am still one of those customersI have been trying to get my January payment credited to my account without success I have called numerous times, sent emails on the customer service department listed on the website, sent in the proper documentation to let the company know it was their error that my payment was credited to my account due to the website update as well as sending my payment to an address that was listed on the company's websiteAlthough on one call to GM Financial the customer rep actually told me I sent it to the right addressThe payment actually went to a Chase Bank account I even called Chase Bank regarding the payment, they stated the address was

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