To whom it may concern: When the cylinder head was picked up and your mechanic noticed that it was not clean enough to install it he should have brought it to our attentionI will go ahead and reimburse youI have always thrived to do honest? and good work but sometimes issues do ariseI have always come up with a resolution to satisfy the customerThank you, Michael Chavez
The complainant did bring the head here to get the basic head work done, which is check for cracks and resurfaceWhen that job is performed the head is not ready to install as she was told by her mechanicHer mechanic has to go through the process of making sure the seals and bolts have been replaced or inspected as per cam cover that the complainant is talking aboutWe do replace cam seals and bolts only when the cylinder head is completely rebuiltI honestly think her mechanic took advantage of the situation and blames usI talked to the mechanic and told him to put seal out under the cam caps but he said he would look into itHe never called me back but he did call the complainant back to say that our work was shoddy(half-a**)Thank you, [redacted]
The complainant did bring the head here to get the basic head work done, which is check for cracks and resurfaceWhen that job is performed the head is not ready to install as she was told by her mechanicHer mechanic has to go through the process of making sure the seals and bolts have been
replaced or inspected as per cam cover that the complainant is talking aboutWe do replace cam seals and bolts only when the cylinder head is completely rebuiltI honestly think her mechanic took advantage of the situation and blames usI talked to the mechanic and told him to put seal out under the cam caps but he said he would look into itHe never called me back but he did call the complainant back to say that our work was shoddy(half-a**)Thank you, *** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Regards,
*** ***
To whom it may concern: When the cylinder head was picked up and your mechanic noticed that it was not clean enough to install it he should have brought it to our attentionI will go ahead and reimburse youI have always thrived to do honest and good work but sometimes issues do ariseI have always come up with a resolution to satisfy the customerThank you, Michael Chavez
To whom it may concern: When the cylinder head was picked up and your mechanic noticed that it was not clean enough to install it he should have brought it to our attentionI will go ahead and reimburse youI have always thrived to do honest and good work but sometimes issues do ariseI have always come up with a resolution to satisfy the customerThank you, Michael Chavez
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]
The complainant did bring the head here to get the basic head work done, which is check for cracks and resurface. When that job is performed the head is not ready to install as she was told by her mechanic. Her mechanic has to go through the process of making sure the seals and bolts have been...
replaced or inspected as per cam cover that the complainant is talking about. We do replace cam seals and bolts only when the cylinder head is completely rebuilt. I honestly think her mechanic took advantage of the situation and blames us. I talked to the mechanic and told him to put seal out under the cam caps but he said he would look into it. He never called me back but he did call the complainant back to say that our work was shoddy(half-a**). Thank you, [redacted]
To whom it may concern: When the cylinder head was picked up and your mechanic noticed that it was not clean enough to install it he should have brought it to our attentionI will go ahead and reimburse youI have always thrived to do honest? and good work but sometimes issues do ariseI have always come up with a resolution to satisfy the customerThank you, Michael Chavez
The complainant did bring the head here to get the basic head work done, which is check for cracks and resurfaceWhen that job is performed the head is not ready to install as she was told by her mechanicHer mechanic has to go through the process of making sure the seals and bolts have been replaced or inspected as per cam cover that the complainant is talking aboutWe do replace cam seals and bolts only when the cylinder head is completely rebuiltI honestly think her mechanic took advantage of the situation and blames usI talked to the mechanic and told him to put seal out under the cam caps but he said he would look into itHe never called me back but he did call the complainant back to say that our work was shoddy(half-a**)Thank you, [redacted]
The complainant did bring the head here to get the basic head work done, which is check for cracks and resurfaceWhen that job is performed the head is not ready to install as she was told by her mechanicHer mechanic has to go through the process of making sure the seals and bolts have been
replaced or inspected as per cam cover that the complainant is talking aboutWe do replace cam seals and bolts only when the cylinder head is completely rebuiltI honestly think her mechanic took advantage of the situation and blames usI talked to the mechanic and told him to put seal out under the cam caps but he said he would look into itHe never called me back but he did call the complainant back to say that our work was shoddy(half-a**)Thank you, *** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Regards,
*** ***
To whom it may concern: When the cylinder head was picked up and your mechanic noticed that it was not clean enough to install it he should have brought it to our attentionI will go ahead and reimburse youI have always thrived to do honest and good work but sometimes issues do ariseI have always come up with a resolution to satisfy the customerThank you, Michael Chavez
To whom it may concern: When the cylinder head was picked up and your mechanic noticed that it was not clean enough to install it he should have brought it to our attentionI will go ahead and reimburse youI have always thrived to do honest and good work but sometimes issues do ariseI have always come up with a resolution to satisfy the customerThank you, Michael Chavez
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]
The complainant did bring the head here to get the basic head work done, which is check for cracks and resurface. When that job is performed the head is not ready to install as she was told by her mechanic. Her mechanic has to go through the process of making sure the seals and bolts have been...
replaced or inspected as per cam cover that the complainant is talking about. We do replace cam seals and bolts only when the cylinder head is completely rebuilt. I honestly think her mechanic took advantage of the situation and blames us. I talked to the mechanic and told him to put seal out under the cam caps but he said he would look into it. He never called me back but he did call the complainant back to say that our work was shoddy(half-a**). Thank you, [redacted]