Honda Corporation

Review: Exerts from my 8/25 letter to Honda;

My air conditioner stopped cooling on Fri, 8/22/2014 after leaving work [redacted]. After I returned home from a sweltering 45 mile commute, I immediately notified the local dealership ([redacted]) and scheduled an appointment on Sat, 8/23. As my 2013 “Certified” Honda Accord was still under warranty (I purchased 74 days early), I was sure the problem would be covered @no cost to me. I had even purchased Honda’s extended warranty on 6/10 even though I’ve never experienced repair problems with my purchases in the past. I was told “road debris” had damaged the condenser due to its lack of protection, all of the freon leaked out, the condenser would have to be replaced and it would not be covered under warranty. The condenser cost was $168.00 while with installation cost was $400.99! After all of my research online it appears this is a “Wide-Spread” design problem and Honda is actually making money off of the defect by charging outrageous service fees to fix the problem. It disgusts me to think this could happen again and again and again! So I will need to continue to pay this much money each time road debris hits my car??Desired Settlement: Honda's reply / $250 gift card was an absolute "slap in the face" to me as a so called "appreciation for my Honda loyalty"! I'm even more disgusted with Honda and plan to do everything in my power to warn others of this unrecognized defect and/or plans to by Honda Automobiles. I've recently read where a class action lawsuit was recently settled for a similar problem w/Honda Civics, Odysseus & an Acura Model. Honda recognized / admitted to this same design fault ONLY after they were FORCED to do so. ABSOLUTELY SHAMEFUL!!! I'm seeking FULL Compensation ($636.43 - $250.00 = $386.43) and a fix to prevent future occurrences of this unrecognized design flaw.

Review: Honda advertised a lease on the EV Fit . I went in to [redacted] Honda a few days later to get one and they did not have any. They put me on the waiting list . I have called a few times and now after 1 month they tell me that since the add they have not gotten any of these cars in and they do not know if they will , how many or when.

they say that they have 33 people who have signed up but that Honda has not sent them even 1 car.Desired Settlement: I would like to lease the car that they avertised

Review: I purchased a pre-owned Honda certified 2007 Honda Odyssey and after 3 years of owning it I had to have 3 engine motor mounts replaced to which I paid over a thousand dollars to have repaired at 110K miles. Then 3 years later 5/2014 I was told after bringing my car in to the Honda dealership that 2 motor mounts are broken. This is a known problem with this vehicle. I have contacted Honda to have them replace these motor mounts as I just had them replaced and the Honda dealership service center stated this is not a normal wear and tear item for the vehicle and they shouldn't have to be replaced this often. The vehicle will shake heavily at idle and start and go from stop as well as upon starting the vehicle which will cause me to stop as it feels as if your engine is jumping. I also had an issue with the power steering pump which is also a known problem that causes the vehicle to make loud noises in cold weather and affects my turning when reversing or in slowing and stopping when at a stop sign for instance. I have also reported this issue with the [redacted] as these are both known and concerning safety issues that Honda has refused to recall.Desired Settlement: I would like all my motor mounts and power steering pump replaced by Honda free of charge. I would also like them to look into complaints in regards to these items as they are clearly safety issues and known problems for the vehicle.

Review: Honda's warranty on new cars (on mine at least) was 3 years, 30,000 miles

My car was 2 years old (2012 Civic LX) with 15539 miles

Brakes completely failed causing a crash which ultimately totaled the car, 3 mechanics have indicated Brake Booster failure and\or Master Cylinder failure. Both components are specifically listed as covered by warranty. Honda Customer Relations says a dealer needs to verify failures, all dealers contacted have refused to review the car. When Honda Customer Relations was contacted again after obtaining suspicions of mentioned parts they still refused to honor their warranty and even review or inspect the vehicle. Even after specifically mentioning what previous mechanics suggested Honda's response was "prove it". This is not how warranties are supposed to work. Honda could have at least inspected the vehicle rather than dodge their responsibilities.Desired Settlement: Honda either replaces car or issues refund for purchase amount of the car $34,123.20 since it was a part under warranty that failed and they won't honor their warranty

Review: I own a 2007 Honda Civic LX Gunmetal Grey Metallic and was extended my warranty 7 years from the purchase date which according to Honda's records is May of 2007. The paint is chipping horribly on the roof of my car. I called customer service and they told me there was nothing they could do. I was 4 months expired on my extended warranty. Then the representative told me that it was normal that the paint should fade yet I was telling him that the paint was chipping not fading. Paint chipping is a health concern and a obvious defect in the quality of manufactured parts. Honda not warrantying their mistake is a obvious error on their part. Consumer confidence is eroding by the minute as I'm sitting here with my health conditions fading as quickly as the paint on their manufactured cars. When I called the dealership they tried to sell me another car and tell me that my specific color wasn't covered when I had already called the Honda Customer Service department with my VIN where they verified my color had been covered; it was just the time frame. I find it ridiculous that 4 months can't be extended for something that Honda made a critical error on their part.Desired Settlement: I desire that Honda honors its mistake by repairing something I shouldn't have to cover. I want the roof of my car, with an obvious defect, to be repaired. The paint shouldn't chip it should gradually fade. I can supply pictures of this obvious defects.

Review: Honda is advertising a 0.9 APR for 60 months if your'e a qualified buyer. I have a FICA score of 785 out of 850. When asking the dealer, or emailing Honda directly, no one can give me a answer as to what is the definition of a qualified buyer, and what is need to qualify for the 0.9 APR.Desired Settlement: what is there definition of a qualified Buyer?

What FICA score or financial situation must the buyer meet; such as debt to income ratio to qualify for the 0.9 APR.