Very unhappy - visited the dealership late Saturday night to test drive vehicle, came in 1st thing Monday morning to purchase, signed agreement to purchase, mentioned multiple times that I was leaving town that AM for work and would return Wednesday to finalizeDuring my conference I was sent a text and told that the manager was getting worried about me not returning and the salesman just wanted to make sure I was coming backWithin hours I received another text that said, "Sorry *** the car has been sold." This occurred on Tuesday afternoon after I had spoken with him Monday night and advised him that my financing would be from Tyndall and that I was out of town but would come in WednesdayHe even called Tyndall to make sure that they were going to be providing financingI cannot believe the way that they handled this and I will not ever be returning to HondaYou don't accept an offer from someone and then sell the car to someone elseEspecially when you know the person has financing and they have been in communication with you and mentioned 5+ times that they would not be able to finalize until Wednesday due to work travelOh yea, on Saturday I didn't finalize due to the fact that I felt rude being there at 6p and the salesman mentioning that he was ready to get done with the day since he had a new baby at home
Be sure to go over all numbers when the time comesWe came in to trade in our vehicle which we owed 23k on, they offered us 18k for itSo we are negative 5k, we tried to buy a vehicle for 18k, so that carries over to the new car so 23k then plus tax title and their fees roughly 25k correct? So now we said we wanted to put 12k down as a down paymentSo 25-12=correct? So roughly out the door it will be 13kWell according to the finance guy in the back we would still owe 18k!! After putting 12k downHe kept arguing with me saying I was wrong and it was simple mathSaying I had to pay interest up front etcWhen I told them no they got all mad and started cussing and hissing cause they had to put everything back on my vehicle so we could leaveAll while I had my year old and wife with meDo not go here if you do make sure to look over the numbers, they were trying to make my 12k down payment disappear
Very unhappy - visited the dealership late Saturday night to test drive vehicle, came in 1st thing Monday morning to purchase, signed agreement to purchase, mentioned multiple times that I was leaving town that AM for work and would return Wednesday to finalizeDuring my conference I was sent a text and told that the manager was getting worried about me not returning and the salesman just wanted to make sure I was coming backWithin hours I received another text that said, "Sorry *** the car has been sold." This occurred on Tuesday afternoon after I had spoken with him Monday night and advised him that my financing would be from Tyndall and that I was out of town but would come in WednesdayHe even called Tyndall to make sure that they were going to be providing financingI cannot believe the way that they handled this and I will not ever be returning to HondaYou don't accept an offer from someone and then sell the car to someone elseEspecially when you know the person has financing and they have been in communication with you and mentioned 5+ times that they would not be able to finalize until Wednesday due to work travelOh yea, on Saturday I didn't finalize due to the fact that I felt rude being there at 6p and the salesman mentioning that he was ready to get done with the day since he had a new baby at home
Be sure to go over all numbers when the time comesWe came in to trade in our vehicle which we owed 23k on, they offered us 18k for itSo we are negative 5k, we tried to buy a vehicle for 18k, so that carries over to the new car so 23k then plus tax title and their fees roughly 25k correct? So now we said we wanted to put 12k down as a down paymentSo 25-12=correct? So roughly out the door it will be 13kWell according to the finance guy in the back we would still owe 18k!! After putting 12k downHe kept arguing with me saying I was wrong and it was simple mathSaying I had to pay interest up front etcWhen I told them no they got all mad and started cussing and hissing cause they had to put everything back on my vehicle so we could leaveAll while I had my year old and wife with meDo not go here if you do make sure to look over the numbers, they were trying to make my 12k down payment disappear