[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved] Complaint: [redacted] I am rejecting this response because:I have not receive the check yet as of this dateThe guy who responded must be stupidI am notHis explanation is BSQuoting him, he said that there was a "problem with" their "phone system" for few monthsIf that's the case, then he should have responded using his cell phone, or borrow a cell phone, or calling us when he gets home and leave messages on our answering machine Again, only a stupid fool would believe his explanationWhen I receive the check and have cashed it, that's the only time I will close this complainBut my rating comment would be thumbs down, not to recommend this business with the way they do business and treat customers Regards, [redacted]
[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved]
Complaint: ***
I am rejecting this response because:
From: *** *** Date: Fri, Mar 27, at 3:PMSubject: Refund of 1/paid for One Year Service Maintenance ContractTo: ***@myRevdex.com.orgMarch 27, 2015Dear *** *** ***,It has been business days since February 23, HVAC company owner responded that I will be refunded money that is owed to us for breach of contract-Failed to do Winter ServiceTwice he said he’ll refund the money and twice he failed.I thank you for your time.Sincerely,*** ***
***Sent on 2/23/at 9:40AM to ***
Good morning ***,
size="3">
Per your request I have cancelled your service agreement
and I've issued you a refund for 87.50.
I apologize for the frustration you've felt over this issue, we've been
experiencing a number of phone system failures over the past few monthsI did
receive your voicemail from the 20th this morning, but nothing prior to that,
I'm sure it was a problem on our endYou should receive your refund in the
next 10-buisness days
Thank you for your past buisness, best of luck to you in
the future.
Jason C***
Honest HVAC
[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed Administratively Resolved]
Complaint: [redacted]
I am rejecting this response because:I have not receive the check yet as of this date. The guy who responded must be stupid. I am not. His explanation is BS. Quoting him, he said that there was a "problem with" their "phone system" for few months.
If that's the case, then he should have responded using his cell phone, or borrow a cell phone, or calling us when he gets home and leave messages on our answering machine. Again, only a stupid fool would believe
his explanation. When I receive the check and have cashed it, that's the only time I will close this complain. But my rating comment would be thumbs down, not to recommend this business
with the way they do business and treat customers.
Regards,
[redacted]
[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved] Complaint: [redacted] I am rejecting this response because:I have not receive the check yet as of this dateThe guy who responded must be stupidI am notHis explanation is BSQuoting him, he said that there was a "problem with" their "phone system" for few monthsIf that's the case, then he should have responded using his cell phone, or borrow a cell phone, or calling us when he gets home and leave messages on our answering machine Again, only a stupid fool would believe his explanationWhen I receive the check and have cashed it, that's the only time I will close this complainBut my rating comment would be thumbs down, not to recommend this business with the way they do business and treat customers Regards, [redacted]
[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved]
Complaint: ***
I am rejecting this response because:
From: *** *** Date: Fri, Mar 27, at 3:PMSubject: Refund of 1/paid for One Year Service Maintenance ContractTo: ***@myRevdex.com.orgMarch 27, 2015Dear *** *** ***,It has been business days since February 23, HVAC company owner responded that I will be refunded money that is owed to us for breach of contract-Failed to do Winter ServiceTwice he said he’ll refund the money and twice he failed.I thank you for your time.Sincerely,*** ***
***Sent on 2/23/at 9:40AM to ***
Good morning ***,
size="3">
Per your request I have cancelled your service agreement
and I've issued you a refund for 87.50.
I apologize for the frustration you've felt over this issue, we've been
experiencing a number of phone system failures over the past few monthsI did
receive your voicemail from the 20th this morning, but nothing prior to that,
I'm sure it was a problem on our endYou should receive your refund in the
next 10-buisness days
Thank you for your past buisness, best of luck to you in
the future.
Jason C***
Honest HVAC
Spoke with *** ***, he stated that he has received the check from the company
[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed Administratively Resolved]
Complaint: [redacted]
I am rejecting this response because:I have not receive the check yet as of this date. The guy who responded must be stupid. I am not. His explanation is BS. Quoting him, he said that there was a "problem with" their "phone system" for few months.
If that's the case, then he should have responded using his cell phone, or borrow a cell phone, or calling us when he gets home and leave messages on our answering machine. Again, only a stupid fool would believe
his explanation. When I receive the check and have cashed it, that's the only time I will close this complain. But my rating comment would be thumbs down, not to recommend this business
with the way they do business and treat customers.
Regards,
[redacted]