Honua Kai Resort

[redacted] [redacted] [redacted] Good Morning Revdex.com,In regards to complaint # [redacted] received by [redacted] Honua Kai Hospitality Management LLC on 9/14/17:We apologize for the late response but have just become aware of your request.We understand the inconvenience the pool closures have caused to the guests, owners and businesses that operate at Honua Kai Resort & SpaNotice was received from the [redacted] on 8/22/Please find attached the email and pool renovation schedule received from ***All questions and concerns should be sent to the Association at [redacted] .Please let me know if you require any further information or if I can help in any way.Aloha,Donna VaughnDirector of Finance and AdministrationHonua Kai Resort & Spao808.662.2802cKai Malina ParkwayLahaina, Maui, HI 96761honuakai.comSustain, Renew, Inspire

Complaint: [redacted] I am rejecting this response because:Honua Kai Condo Association is simply passing the ball around. They provide absolutely no explanation. It was their responsibility to forward my complaint to the the Association at [redacted] and they have failed to do so.. Undoubtedly because they know that time is running out and that I will be unable to do anything to make my vacation more enjoyable!!! Sincerely, Maureen R [redacted]

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*** *** ** *** *** *** ***Good Morning Revdex.com,In regards to complaint #*** received by *** Honua Kai Hospitality Management LLC on 9/14/17:We apologize for the late response but have just become aware of your request.We understand the inconvenience the pool closures have caused to the guests, owners and businesses that operate at Honua Kai Resort & SpaNotice was received from the *** *** *** *** on 8/22/Please find attached the email and pool renovation schedule received from ***All questions and concerns should be sent to the Association at ***.Please let me know if you require any further information or if I can help in any way.Aloha,Donna VaughnDirector of Finance and AdministrationHonua Kai Resort & Spao808.662.2802cKai Malina ParkwayLahaina, Maui, HI 96761honuakai.comSustain, Renew, Inspire

Complaint: ***
I am rejecting this response because:Honua Kai Condo Association is simply passing the ball aroundThey provide absolutely no explanationIt was their responsibility to forward my complaint to the the Association at *** *** *** and they have failed to do soUndoubtedly because they know that time is running out and that I will be unable to do anything to make my vacation more enjoyable!!!
Sincerely,
Maureen R***

Complaint: [redacted]
I am rejecting this response because:Honua Kai Condo Association is simply passing the ball around. They provide absolutely no explanation. It was their responsibility to forward my complaint to the the Association at [redacted] and they have failed to do so.. Undoubtedly because they know that time is running out and that I will be unable to do anything to make my vacation more enjoyable!!!
Sincerely,
Maureen R[redacted]

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[redacted]Good Morning Revdex.com,In regards to complaint #[redacted] received by [redacted] Honua Kai Hospitality Management LLC on 9/14/17:We apologize for the late response but have just become aware of your request.We understand the inconvenience the pool closures have caused to the guests, owners and businesses that operate at Honua Kai Resort & Spa. Notice was received from the [redacted] on 8/22/17. Please find attached the email and pool renovation schedule received from [redacted]. All questions and concerns should be sent to the Association at [redacted].Please let me know if you require any further information or if I can help in any way.Aloha,Donna VaughnDirector of Finance and AdministrationHonua Kai Resort & Spao. 808.662.2802c. 808.268.6755130 Kai Malina ParkwayLahaina, Maui, HI 96761honuakai.comSustain, Renew, Inspire