We have had many problems with our merchant services and using mobile readers ( which was a easy to get processor that sells at many local stores that anyone can get a mobile reader).The Company is so obnoxiously hard to get ahold of a real person and their fees so high that as of Jan we began using another but yet more professional processor merchant service companyI am willing to reimburse the original $and perform the service ordered at no charge.I also recommend the customer to dispute the other charges with their card company! Please let me know if this is enough to Satisfy the customerWe have 2deals on [redacted] with over sold & have a 88% customer satisfaction rateI'm sorry this happened and truly want the customer satisfied
HERE IS A CONFIRMATION OF THE REFUND I WOULD LIKE THE COMPLAINTANT TO REMOVE ALL REVIEWS OR GIVE A REBUTTAL TO ALL REVIEWS OF OUR COMPANY PLEASE? ? ReceiptMay? 25th,? 2017? Your money is on its way.This page is your receipt and we've sent it to? [redacted] @GMAIL.COMYou may want to print it for your records.Cash pick up instructions:? Pamela? will need the following at a WU agent location:Government-issued photo IDTracking number (MTCN)? [redacted] ***.? Tracking number (MTCN):? [redacted] ***
Card services is refunding to customer not only has she reported to you but also disputed with card company and they will make it rightI feel no longer need to respond here when the card services will decide this was the customers decision to report to bank so now it's out of my hands and have tried diligently to resolve
Complaint: [redacted] I am rejecting this response because: 1) At time of order placed, I verified three things prior to placing the order a) they are insured b) that all debris would be removed from property and c) the work would be done on ? 2) The only times of scheduling I was given were 5.5, which didn't happen or 5.7, which didn't happen; which one of two were done? No other dates were given to me.3) Owner emailed me on stating that "he was never made aware of this nor given the chance to make good"4) Owner emailed me on stated "I've let Wes and Tammy go"5) Tammy, told me on 5.15, she would pay me back money due via cashiers check on ? Owner stated, he'd issue refund on in email? Now he's stating he's wiring funds? ? He does not have, nor will I give him a bank account number to wire funds? 6) I have never been hostile; I was direct, to-the-point and professional at all times in trying to resolve issues and statements given to me.Sincerely, [redacted]
I will refund $ in form of wiring funds to her. She was told we was 2 weeks out in scheduling and would not accept that and regretfully we tried but with all the phone calls and nonsense from her I advised not to do customer made threats and I will not send any worker into a hostile enviroment. This... customer should of accepted our 2 week scheduling in which now she has caused us to miss others and lose 2 employees .
Yes I did respond but I believe it was prematurely I hadnt talked to my daughter who actually was the one working on the job.? I have learned that the customer had started ? working on the job also interferring with my daughter/workets production actually knocking over a cooler and making a mess.? I truly want to make this right and really believe the customer is a very nice person and has been understanding.Once again im the victim of a employee/families members actions when all im trying to do is put people to work so they can feed their familiesI also have a temp new phone # [redacted] I will make this right just need a lil more time[redacted] PresidentHood Technologies
Complaint: [redacted] I am rejecting this response because: 1) At time of order placed, I verified three things prior to placing the order a) they are insured b) that all debris would be removed from property and c) the work would be done on 2) The only times of scheduling I was given were 5.5, which didn't happen or 5.7, which didn't happen; which one of two were done No other dates were given to me.3) Owner emailed me on stating that "he was never made aware of this nor given the chance to make good"4) Owner emailed me on stated "I've let Wes and Tammy go"5) Tammy, told me on 5.15, she would pay me back money due via cashiers check on Owner stated, he'd issue refund on in email Now he's stating he's wiring funds? He does not have, nor will I give him a bank account number to wire funds 6) I have never been hostile; I was direct, to-the-point and professional at all times in trying to resolve issues and statements given to me.Sincerely, [redacted]
I apologize for this and sir as I said and yes told you about some theft that had happened in my company and that I would make it correct and unfortunately you wasn't the only oneI did make make restitution on it as you saidAnd I plan on fully paying monies backAnd if you think the service that was performed by us was that unsatisfactory then I will re-imburse that too along with the fee to pay For the chemical that kills & prevents mold from coming backI opened this business months ago to truly have a real family business, buy have since found out of a sickness (addiction) to not one but two family members that seen it fit to commit fraudI am currently seeking funding via a small business loan to pay these debts offDo I'm asking just for sometime to do thisIf I had committed fraud I don't think paying back the debts would of happenedI'm trying to run a business to put people to work and to help people keep their single most biggest investment cleanOn my end I feel the need to pay back overchargesBut to seek a refund for services that was 100% rendered at a satisfactory level is asking a bit much
Complaint: [redacted] I am rejecting this response because:I believe that regardless why the charges of $happened they did go through, which means the company was paid and therefor the company needs to reimburse me.I do accept the first part of the offer but they do need to refund my unauthorized payments as wellTheir dispute with the server does not concern me Sincerely, [redacted] ***
well its basically tbeir word against what a former contractor stated to me so I guess the business lises again to a customer that just wants simething for nothing and then to be paid im gonna contact myblegal counsel and see whatvtbey recommend cause its starting to be a self pride thing and I will get back to you if tbey are willing to settle for $ill send it right away
Card services is refunding ? to customer not only has she reported to you but also disputed with card company and they will make it rightI feel no longer need to respond here when the card services will decide this was the customers decision to report to bank so now it's out of my hands and have tried diligently to resolve
Complaint: [redacted] I am rejecting this response because: After speaking directly with the Revdex.com today, we appreciate their advisement on this business Given the documentation we have from Mr [redacted] on May 20, at 7:AM with an apology and response that he will put a check for the $in the mail, we will not settle for less than what will be needed to make us whole from the damages via the now-former employee At the time of the incident, the aforementioned employee and business owner requested that we do not go through the insurance company and we respectfully complied However, we would be willing to close the case immediately upon Mr [redacted] refunding the $groupon that was purchased and paying us separately a check for $ This would satisfy the current deficit Sincerely, [redacted] ***Addendum: I contacted Groupon and was refunded $In stead of the $offered, I will accept $Once received I will close the complaint
11/03/2017: Mediator sent consumer email requesting update.11/03/2017: Is he wiring it or sending me a check?I'd prefer not to give out account information but a check would be fine.11/07/2017: Mediator sent consumer email to check if they had received refund from businessExplained business had not responded to my last few attempts to reach them11/22/2017: Emailed consumer requesting update11/22/2017: I have not received anything.12/07/2017: Mediator sent email to consumer providing update12/14/2017: Mediator sent email to consumer requestin update
Complaint: [redacted] I am rejecting this response because: I have already submitted this matter to the Small Claims Court our Hearing is set September 25, at 1:30p.m [redacted] should have already received this informationIf he want to resolve this matter then he will call me to set up an appointment before the court date redo my deck and refund my court cost of $90.04. Sincerely, [redacted] ***
RESPONDENT HAS NOT ALLOWED US TO FIX ISSUES REGARDING THIS I WILL PERSONALLY REDO THIS IF I WAS GIVEN THE CHANCE TOO CUSTOMER HAS NOT ALLOWED ME TOM DO SO THE JOB WAS ONLY TAKEN ON LESS THAN WEEKS AGO I WILL REDO IF ALLOWED
I have not been made aware of none of this like usual and will sdend refund along with offer service to be completed at no charge? [redacted]
? I did receive the $yesterday.? Has he indicated any further payments?? Thanx (very much!) for your help.?
We have had many problems with our merchant services and using mobile readers ( which was a easy to get processor that sells at many local stores that anyone can get a mobile reader).The Company is so obnoxiously hard to get ahold of a real person and their fees so high that as of Jan we began using another but yet more professional processor merchant service companyI am willing to reimburse the original $and perform the service ordered at no charge.I also recommend the customer to dispute the other charges with their card company! Please let me know if this is enough to Satisfy the customerWe have 2deals on [redacted] with over sold & have a 88% customer satisfaction rateI'm sorry this happened and truly want the customer satisfied
HERE IS A CONFIRMATION OF THE REFUND I WOULD LIKE THE COMPLAINTANT TO REMOVE ALL REVIEWS OR GIVE A REBUTTAL TO ALL REVIEWS OF OUR COMPANY PLEASE? ? ReceiptMay? 25th,? 2017? Your money is on its way.This page is your receipt and we've sent it to? [redacted] @GMAIL.COMYou may want to print it for your records.Cash pick up instructions:? Pamela? will need the following at a WU agent location:Government-issued photo IDTracking number (MTCN)? [redacted] ***.? Tracking number (MTCN):? [redacted] ***
Card services is refunding to customer not only has she reported to you but also disputed with card company and they will make it rightI feel no longer need to respond here when the card services will decide this was the customers decision to report to bank so now it's out of my hands and have tried diligently to resolve
Complaint: [redacted] I am rejecting this response because: 1) At time of order placed, I verified three things prior to placing the order a) they are insured b) that all debris would be removed from property and c) the work would be done on ? 2) The only times of scheduling I was given were 5.5, which didn't happen or 5.7, which didn't happen; which one of two were done? No other dates were given to me.3) Owner emailed me on stating that "he was never made aware of this nor given the chance to make good"4) Owner emailed me on stated "I've let Wes and Tammy go"5) Tammy, told me on 5.15, she would pay me back money due via cashiers check on ? Owner stated, he'd issue refund on in email? Now he's stating he's wiring funds? ? He does not have, nor will I give him a bank account number to wire funds? 6) I have never been hostile; I was direct, to-the-point and professional at all times in trying to resolve issues and statements given to me.Sincerely, [redacted]
I have not been made aware of none of this like usual and will sdend refund along with offer service to be completed at no charge [redacted]
I will refund $ in form of wiring funds to her. She was told we was 2 weeks out in scheduling and would not accept that and regretfully we tried but with all the phone calls and nonsense from her I advised not to do customer made threats and I will not send any worker into a hostile enviroment. This... customer should of accepted our 2 week scheduling in which now she has caused us to miss others and lose 2 employees .
Yes I did respond but I believe it was prematurely I hadnt talked to my daughter who actually was the one working on the job.? I have learned that the customer had started ? working on the job also interferring with my daughter/workets production actually knocking over a cooler and making a mess.? I truly want to make this right and really believe the customer is a very nice person and has been understanding.Once again im the victim of a employee/families members actions when all im trying to do is put people to work so they can feed their familiesI also have a temp new phone # [redacted] I will make this right just need a lil more time[redacted] PresidentHood Technologies
Complaint: [redacted] I am rejecting this response because: 1) At time of order placed, I verified three things prior to placing the order a) they are insured b) that all debris would be removed from property and c) the work would be done on 2) The only times of scheduling I was given were 5.5, which didn't happen or 5.7, which didn't happen; which one of two were done No other dates were given to me.3) Owner emailed me on stating that "he was never made aware of this nor given the chance to make good"4) Owner emailed me on stated "I've let Wes and Tammy go"5) Tammy, told me on 5.15, she would pay me back money due via cashiers check on Owner stated, he'd issue refund on in email Now he's stating he's wiring funds? He does not have, nor will I give him a bank account number to wire funds 6) I have never been hostile; I was direct, to-the-point and professional at all times in trying to resolve issues and statements given to me.Sincerely, [redacted]
I apologize for this and sir as I said and yes told you about some theft that had happened in my company and that I would make it correct and unfortunately you wasn't the only oneI did make make restitution on it as you saidAnd I plan on fully paying monies backAnd if you think the service that was performed by us was that unsatisfactory then I will re-imburse that too along with the fee to pay For the chemical that kills & prevents mold from coming backI opened this business months ago to truly have a real family business, buy have since found out of a sickness (addiction) to not one but two family members that seen it fit to commit fraudI am currently seeking funding via a small business loan to pay these debts offDo I'm asking just for sometime to do thisIf I had committed fraud I don't think paying back the debts would of happenedI'm trying to run a business to put people to work and to help people keep their single most biggest investment cleanOn my end I feel the need to pay back overchargesBut to seek a refund for services that was 100% rendered at a satisfactory level is asking a bit much
Complaint: [redacted] I am rejecting this response because:I believe that regardless why the charges of $happened they did go through, which means the company was paid and therefor the company needs to reimburse me.I do accept the first part of the offer but they do need to refund my unauthorized payments as wellTheir dispute with the server does not concern me Sincerely, [redacted] ***
well its basically tbeir word against what a former contractor stated to me so I guess the business lises again to a customer that just wants simething for nothing and then to be paid im gonna contact myblegal counsel and see whatvtbey recommend cause its starting to be a self pride thing and I will get back to you if tbey are willing to settle for $ill send it right away
Card services is refunding ? to customer not only has she reported to you but also disputed with card company and they will make it rightI feel no longer need to respond here when the card services will decide this was the customers decision to report to bank so now it's out of my hands and have tried diligently to resolve
Complaint: [redacted] I am rejecting this response because: After speaking directly with the Revdex.com today, we appreciate their advisement on this business Given the documentation we have from Mr [redacted] on May 20, at 7:AM with an apology and response that he will put a check for the $in the mail, we will not settle for less than what will be needed to make us whole from the damages via the now-former employee At the time of the incident, the aforementioned employee and business owner requested that we do not go through the insurance company and we respectfully complied However, we would be willing to close the case immediately upon Mr [redacted] refunding the $groupon that was purchased and paying us separately a check for $ This would satisfy the current deficit Sincerely, [redacted] ***Addendum: I contacted Groupon and was refunded $In stead of the $offered, I will accept $Once received I will close the complaint
11/03/2017: Mediator sent consumer email requesting update.11/03/2017: Is he wiring it or sending me a check?I'd prefer not to give out account information but a check would be fine.11/07/2017: Mediator sent consumer email to check if they had received refund from businessExplained business had not responded to my last few attempts to reach them11/22/2017: Emailed consumer requesting update11/22/2017: I have not received anything.12/07/2017: Mediator sent email to consumer providing update12/14/2017: Mediator sent email to consumer requestin update
Complaint: [redacted] I am rejecting this response because: I have already submitted this matter to the Small Claims Court our Hearing is set September 25, at 1:30p.m [redacted] should have already received this informationIf he want to resolve this matter then he will call me to set up an appointment before the court date redo my deck and refund my court cost of $90.04. Sincerely, [redacted] ***
RESPONDENT HAS NOT ALLOWED US TO FIX ISSUES REGARDING THIS I WILL PERSONALLY REDO THIS IF I WAS GIVEN THE CHANCE TOO CUSTOMER HAS NOT ALLOWED ME TOM DO SO THE JOB WAS ONLY TAKEN ON LESS THAN WEEKS AGO I WILL REDO IF ALLOWED