I am posting this information as a result of several complaints do to customers not having an understanding as to what happened to my company. HBnT was forced to close our doors based on credit card processer ([redacted]),who was recommended to us thru [redacted] decided to hold a very large amount of our...
revenue for their reserve I know processers have the right to do this but I will now explain why it stopped us from doing business immediately. I had a 4 1/2 month old company that was doing very well and off to a great start. With the minimal time we were working thru [redacted] we were growing very fast. Putting every dime back into the company thru this short time in order to keep at our pace, I didn't have the time to build cushion to be able to absorb not to have every dime that due to come in from [redacted]. It would have been fine if they discussed with me first to build a reserve for them, or to at very least give me notice they were planning on hanging on such a large amount of money at one time. I had tons of product on shelf as well as coming in and out each and every day. With several sales a week on [redacted] I need every dollar at this stage to continue to replenish stock. [redacted], did what they could do, with no concern for a young business in infant stages. As our costomers were not able to get orders on last few sales, when calling Proxi with complaints, they are to be told to contact CC company for charge back in order for refund. These refunds will be given promptly from my revenue that [redacted] chose to hold, which is why we are out of business today. I am deeply saddened by the inconvenience it has caused many of our Wonderful Credit Card customers as well as all of our Loyal customers that enjoyed shopping with us . My deepest regrets, [redacted]
I am posting this information as a result of several complaints do to customers not having an understanding as to what happened to my company. HBnT was forced to close our doors based on credit card processer [redacted]),who was...
recommended to us thru [redacted] decided to hold a very large amount of our revenue for their reserve I know processers have the right to do this but I will now explain why it stopped us from doing business immediately. I had a 4 1/2 month old company that was doing very well and off to a great start. With the minimal time we were working thru [redacted], we were growing very fast. Putting every dime back into the company thru this short time in order to keep at our pace, I didn't have the time to build cushion to be able to absorb not to have every dime that due to come in from [redacted]. It would have been fine if they discussed with me first to build a reserve for them, or to at very least give me notice they were planning on hanging on such a large amount of money at one time. I had tons of product on shelf as well as coming in and out each and every day. With several sales a week on [redacted], I need every dollar at this stage to continue to replenish stock. Tsys, did what they could do, with no concern for a young business in infant stages. As our costomers were not able to get orders on last few sales, when calling [redacted] with complaints, they are to be told to contact CC company for charge back in order for refund. These refunds will be given promptly from my revenue that [redacted] chose to hold, which is why we are out of business today. I am deeply saddened by the inconvenience it has caused many of our Wonderful Credit Card customers as well as all of our Loyal customers that enjoyed shopping with us . My deepest regrets, [redacted]
I am posting this information as a result of several complaints do to customers not having an understanding as to what happened to my company. HBnT was forced to close our doors based on credit card processer ([redacted]),who was recommended to us thru [redacted] decided to hold a very large amount of our...
revenue for their reserve I know processers have the right to do this but I will now explain why it stopped us from doing business immediately. I had a 4 1/2 month old company that was doing very well and off to a great start. With the minimal time we were working thru [redacted] we were growing very fast. Putting every dime back into the company thru this short time in order to keep at our pace, I didn't have the time to build cushion to be able to absorb not to have every dime that due to come in from [redacted]. It would have been fine if they discussed with me first to build a reserve for them, or to at very least give me notice they were planning on hanging on such a large amount of money at one time. I had tons of product on shelf as well as coming in and out each and every day. With several sales a week on [redacted] I need every dollar at this stage to continue to replenish stock. [redacted], did what they could do, with no concern for a young business in infant stages. As our costomers were not able to get orders on last few sales, when calling Proxi with complaints, they are to be told to contact CC company for charge back in order for refund. These refunds will be given promptly from my revenue that [redacted] chose to hold, which is why we are out of business today. I am deeply saddened by the inconvenience it has caused many of our Wonderful Credit Card customers as well as all of our Loyal customers that enjoyed shopping with us . My deepest regrets, [redacted]
I am posting this information as a result of several complaints do to customers not having an understanding as to what happened to my company. HBnT was forced to close our doors based on credit card processer [redacted]),who was...
recommended to us thru [redacted] decided to hold a very large amount of our revenue for their reserve I know processers have the right to do this but I will now explain why it stopped us from doing business immediately. I had a 4 1/2 month old company that was doing very well and off to a great start. With the minimal time we were working thru [redacted], we were growing very fast. Putting every dime back into the company thru this short time in order to keep at our pace, I didn't have the time to build cushion to be able to absorb not to have every dime that due to come in from [redacted]. It would have been fine if they discussed with me first to build a reserve for them, or to at very least give me notice they were planning on hanging on such a large amount of money at one time. I had tons of product on shelf as well as coming in and out each and every day. With several sales a week on [redacted], I need every dollar at this stage to continue to replenish stock. Tsys, did what they could do, with no concern for a young business in infant stages. As our costomers were not able to get orders on last few sales, when calling [redacted] with complaints, they are to be told to contact CC company for charge back in order for refund. These refunds will be given promptly from my revenue that [redacted] chose to hold, which is why we are out of business today. I am deeply saddened by the inconvenience it has caused many of our Wonderful Credit Card customers as well as all of our Loyal customers that enjoyed shopping with us . My deepest regrets, [redacted]