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Hooters of crystal lake inc

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Hooters of crystal lake inc Reviews (1)

Initial Business Response /* (1000, 8, 2015/05/31) */
My name is [redacted] I am the General Manager at the Chicago Hooters Location. I talked with my manager and with Grubhub. The order that was placed was for 10 classic wings with medium sauce and a french fry. According to both parties that is what...

the customer received. I understand that the customer believes she order or wanted something else, but that was the order we receieved through grubhub. Unfortuanlty we can't give a refund for that mistake. I did talk to Grubhub and they did refund the price of the wings at the time of the order and I was able to get them to refund the remaining balance of the order for the inconvienevce. If you have any furhter questions please feel free to let me know.
[redacted]
Initial Consumer Rebuttal /* (3000, 10, 2015/06/03) */
(The consumer indicated he/she DID NOT accept the response from the business.)
While I understand GrubHub returned the money I was still treated rudely by a manager. I would like some sort of compensation for this as I am a regular sit down customer and local college student. I feel as if I was being talked down upon and treated as if I didn't matter.

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Address: 660 n wells st, Chicago, Illinois, United States, 60654-3717

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