To whome it may concern, this all started from the beginning with a confusion of start dateI could not take on another job till last fall and I informed them of that at one of the meetings but, they did not recallThey had a closing in June very shortly after they accepted the estimate and said that the job needed to be started in two week after closingI could not perform that quickly with other large jobs going on and, as stated in complaint my so called excuses where nothing but facts that my last to large jobs at the time had very large change/add on lists that pushes the scheduleI do try to keep a schedule but, as a contractor there are always things that change during these big jobsMy email was sent to them apologizing for this but, with a phone call saying I would be hearing from an attorney and anyway to ruin my reputation was going happenOnce I sent email to them heard nothing back so as anyone would I figured they moved on with thisMany weeks later I get a text saying another month here and goneI was surprised after the voicemail and no response from email and I to started other jobs thinking they used someone else Thank you, *** [redacted]
In response to complaint filed against company, I have added a list of extras/changes to this job which in long term has completely changed any and all thoughts of how this job was originally suppose to beIf there was a start and finish date on original contract it would have been void due to changes and adding extra workwhat might not seem to be a big deal to some people, the amount of work that was added took a lot of work and time to do and therefore other customers that were on schedule kept getting pushed backed while we progressed with getting this job doneI tried to be fair on any added cost and being in the business as long as we have I know I was and should have issued change ordersThe money for this project was put into this project but, the lack of detail from original drawings was a bit confusing for both parties on what was originally suppose to be donewe also did many things with no charge just to keep rolling and they are small things like adding a garbage disposal so there was in kitchen and they paid for disposal, but I paid my guys to wire it and install itthere was no detail on disposalsthis is just a for-instanceAs far as the water management system, my estimate was already in and the twp said a engineer had to come in to draw this up which he did and the detail of this was not in original scope of workI wasn't aware of it till laterthe money that went into extras should have just been put into original work and I asked that they at least pay stone guy and it will be taken off of money left so he could get the stone done and we could just finish the minor things needed and they wanted to hold money back till it was finished which on regular circumstances would absolutely be the case but as mentioned all the add on's changed thisI received a letter stating they need a completion date with a list of items needing completed and that list also had many items that were add on's on it including fixing a ceiling patch from a leak from a drain vent in roof that was not hooked up from a previous contractorwe did fix the leak for them, but I should not have to repair someone else's screw upI just think things got confusing with the changes and I really wanted to just finish this job and move on and they could as well, but I had to get my schedule back in order which I didn't think was out of line with the added time to this jobThese customers were great to work with and sad it got to this point, but I think it got to a point where it was confusing for everyone on what needed done as original and not.Thank you!
To whome it may concern, this all started from the beginning with a confusion of start dateI could not take on another job till last fall and I informed them of that at one of the meetings but, they did not recallThey had a closing in June very shortly after they accepted the estimate and said that the job needed to be started in two week after closingI could not perform that quickly with other large jobs going on and, as stated in complaint my so called excuses where nothing but facts that my last to large jobs at the time had very large change/add on lists that pushes the scheduleI do try to keep a schedule but, as a contractor there are always things that change during these big jobsMy email was sent to them apologizing for this but, with a phone call saying I would be hearing from an attorney and anyway to ruin my reputation was going happenOnce I sent email to them heard nothing back so as anyone would I figured they moved on with thisMany weeks later I get a text saying another month here and goneI was surprised after the voicemail and no response from email and I to started other jobs thinking they used someone else Thank you, *** [redacted]
In response to complaint filed against company, I have added a list of extras/changes to this job which in long term has completely changed any and all thoughts of how this job was originally suppose to beIf there was a start and finish date on original contract it would have been void due to changes and adding extra workwhat might not seem to be a big deal to some people, the amount of work that was added took a lot of work and time to do and therefore other customers that were on schedule kept getting pushed backed while we progressed with getting this job doneI tried to be fair on any added cost and being in the business as long as we have I know I was and should have issued change ordersThe money for this project was put into this project but, the lack of detail from original drawings was a bit confusing for both parties on what was originally suppose to be donewe also did many things with no charge just to keep rolling and they are small things like adding a garbage disposal so there was in kitchen and they paid for disposal, but I paid my guys to wire it and install itthere was no detail on disposalsthis is just a for-instanceAs far as the water management system, my estimate was already in and the twp said a engineer had to come in to draw this up which he did and the detail of this was not in original scope of workI wasn't aware of it till laterthe money that went into extras should have just been put into original work and I asked that they at least pay stone guy and it will be taken off of money left so he could get the stone done and we could just finish the minor things needed and they wanted to hold money back till it was finished which on regular circumstances would absolutely be the case but as mentioned all the add on's changed thisI received a letter stating they need a completion date with a list of items needing completed and that list also had many items that were add on's on it including fixing a ceiling patch from a leak from a drain vent in roof that was not hooked up from a previous contractorwe did fix the leak for them, but I should not have to repair someone else's screw upI just think things got confusing with the changes and I really wanted to just finish this job and move on and they could as well, but I had to get my schedule back in order which I didn't think was out of line with the added time to this jobThese customers were great to work with and sad it got to this point, but I think it got to a point where it was confusing for everyone on what needed done as original and not.Thank you!